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Export/Import Outlook 2010 Contacts - PST Fails

Hello,

I am trying to export the contacts from Outlook 2010 on one computer, on one e-mail account, and import them onto another computer, with another e-mail account.

Problem #1 - When trying to export using PST, it fails "unable to export data.  access is denied".  However, if you try to import the failed PST, it did export seven or eight entries before 'failing'

Problem #2 - When trying to export to CSV/Excel/Tab Delimited, all of the previous 'exchange' contacts' e-mail accounts get exported using the EX EmailType instead of SMTP, and those e-mail addresses appear as follows: "/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=username"

Problem #3 - Although the 'exchange' contacts' email address doesn't get exported properly, the 'external' contacts that the user had, did export the e-mail addresses properly.  However, upon import back into Outlook 2010, it imports the contacts' e-mail address as follows: ex. "Email Address: Mr. FirstName LastName@555-555-5555" displaying their e-mail address as their full display name including the FAX number??

Any help with any of these problems, would be greatly appreciated!
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PhillipsPlastics
Asked:
PhillipsPlastics
1 Solution
 
Brad BouchardInformation Systems Security OfficerCommented:
Try just sharing the user's contact list that you are trying to export.  Right click their contacts and select either Share Contacts, or select Folder Permissions and give the user that you want to import to full Permissions.  Then they can just copy and paste them into their contacts.
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PhillipsPlasticsAuthor Commented:
The user account we are trying to export from is in a completely different domain than where we are trying to import.
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Deepu ChowdaryCommented:
Ensure all the updates are installed for Outlook 2010.
Are you following the same procedure mentioned here..?

Incase if .pst fails, try Csv format.
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GillesTCommented:
Instead of exporting to PST files, open a new pst files and copy/past contactsto the new pst files.
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Brad BouchardInformation Systems Security OfficerCommented:
Try exporting the contacts then as a CSV or PST, and give Everyone full permissions on the export.  Then when you import just change the permissions at that time.
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PhillipsPlasticsAuthor Commented:
I can export to a CSV just fine, however, during import into Outlook 2010 of that CSV file, the contacts e-mail address changes to the following example:

Prefix (Mr.  Mrs. Ms.) FirstName LastName@Fax Number

Mr. John Doe@555-555-5555

This is where the major problem comes in....
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Brad BouchardInformation Systems Security OfficerCommented:
Ah, then what you need to do is map custom fields.  It seems like your fields are getting screwed up.  There is an option I think on both export and import for mapping custom fields.  You can then make sure that email address (left side) gets matched to the email address field (right side) on the import.

By the way, are both users using Exchange?
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PhillipsPlasticsAuthor Commented:
I will try your suggestion xBouchardx, yes both users are using exchange, just from different organizations.
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