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EXMERGE export problem

Hello

Trying to do a pretty much basic mailbox export on a 2003 server. For some reason it fails as per log bellow

****************************************************************
Microsoft Exchange Mailbox Merge Program, v6.5.7529.0
Start Logging:September 19, 2012   17:19:37
****************************************************************
[17:19:37] Logging Level: Maximum
[17:19:37] Reading settings from file 'G:\tmpExport\EXMERGE.INI'.
[17:19:37] Data directory name read from .INI file: 'G:\tmpExport'.
[17:19:37] Merge action read from .INI file: 0
[17:19:37] DomainControllerForSourceServer read from INI file: ''
[17:19:37] SrcServerLDAP-Port read from INI file: ''
[17:19:37] Source server name read from .INI file: 'SERVEUR'.
[17:19:37] Entered Routine:  (CADRoutines::IdentifyFamilyOfExchangeRunningOnServer)
[17:19:37] Entered Routine:  (CADRoutines::GetNamingContextData)
[17:19:37] BaseDN: 'LDAP://SERVEUR/rootDSE'
[17:19:37] Ending Routine:  (CADRoutines::GetNamingContextData)
[17:19:37] Default Naming Context: 'DC=mylocartion,DC=myorga,DC=com'
[17:19:37] Entered Routine:  (CADRoutines::GetNamingContextData)
[17:19:37] BaseDN: 'LDAP://rootDSE'
[17:19:37] Ending Routine:  (CADRoutines::GetNamingContextData)
[17:19:37] Default Naming Context: 'DC=mylocartion,DC=myorga,DC=com'
[17:19:37] Accessing Domain Controller 'SERVEUR'
[17:19:37] Entered Routine:  (CADRoutines::GetExchangeServerNameInfo)
[17:19:37] BaseDN: 'LDAP://SERVEUR/CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mylocartion,DC=myorga,DC=com'
[17:19:37] Got IDirectorySearch interface
[17:19:37] Set search preferences
[17:19:37] Filter used: '(&(objectCategory=msexchExchangeServer)(cn=SERVEUR))'
[17:19:37] Successfully executed directory search
[17:19:37] Ending Routine:  (CADRoutines::GetExchangeServerNameInfo)
[17:19:37] 'SERVEUR' is running Exchange Server 2000 or later
[17:19:37] Ending Routine:  (CADRoutines::IdentifyFamilyOfExchangeRunningOnServer)
[17:19:37] Source server read from settings file is 'SERVEUR'.
[17:19:37] DomainControllerForDestServer read from INI file: ''
[17:19:37] SrcServerLDAP-Port read from INI file: ''
[17:19:37] Destination server name read from .INI file: ''.
[17:19:37] Message selection start date read from .INI file: ''.
[17:19:37] Reading list of subjects for messages to be selected from file ''
[17:19:37] Subject string match criteria read from INI file: 0
[17:19:37] Reading list of attachment names for messages to be selected from file ''
[17:19:37] Attachment name string match criteria read from INI file: 0
[17:19:37] Folder process setting read from .INI file: 2
[17:19:37] Apply to sub folders setting, read from .INI file: 0
[17:19:37] List of folders to be ignored has been read. 0 folders in the list.
[17:19:37] DelimiterUsedInMailboxFile setting read from .INI file: 0
[17:19:37] File containing list of mailboxes, read from .INI file: 'G:\tmpExport\MAILBOXES.TXT'.
[17:19:37] Remove intermediate PST files setting read from .INI file: 1
[17:19:37] Date attribute read from .INI file: 0
[17:19:37] Data import method read from .INI file: 1
[17:19:37] ReplaceDataOnlyIfSourceItemIsMoreRecent setting read from .INI file: 1
[17:19:37] Copy user data setting read from .INI file: 1
[17:19:37] Copy associated folder data setting read from .INI file: 0
[17:19:37] Copy folder permissions setting read from .INI file: 0
[17:19:37] Copy dumpster items setting read from .INI file: 0
[17:19:37] UseThisPSTFileForAllMailboxes setting read from .INI file: ''
[17:19:37] MapFolderNameToLocalisedName setting read from .INI file: 0
[17:19:37] RenameFoldersBasedOnFolderMappings setting read from INI file: 0
[17:19:37] RenameSpecialFolders setting read from INI file: 1
[17:19:37] Default Locale read from INI file: 1036
[17:19:37] UseLastLogonLocaleID setting read from INI file: 0
[17:19:37] Current machine locale ID is 0x40c
[17:19:37] Command line received: 
[17:19:37] Processor architecture: Intel
[17:19:37] Operating System Version 5.2 (Build 3790)
[17:19:55] Entered Routine:  (CADRoutines::IdentifyFamilyOfExchangeRunningOnServer)
[17:19:55] Entered Routine:  (CADRoutines::GetNamingContextData)
[17:19:55] BaseDN: 'LDAP://SERVEUR/rootDSE'
[17:19:55] Ending Routine:  (CADRoutines::GetNamingContextData)
[17:19:55] Default Naming Context: 'DC=mylocartion,DC=myorga,DC=com'
[17:19:55] Entered Routine:  (CADRoutines::GetNamingContextData)
[17:19:55] BaseDN: 'LDAP://rootDSE'
[17:19:55] Ending Routine:  (CADRoutines::GetNamingContextData)
[17:19:55] Default Naming Context: 'DC=mylocartion,DC=myorga,DC=com'
[17:19:55] Accessing Domain Controller 'SERVEUR'
[17:19:55] Entered Routine:  (CADRoutines::GetExchangeServerNameInfo)
[17:19:55] BaseDN: 'LDAP://SERVEUR/CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mylocartion,DC=myorga,DC=com'
[17:19:55] Got IDirectorySearch interface
[17:19:55] Set search preferences
[17:19:55] Filter used: '(&(objectCategory=msexchExchangeServer)(cn=SERVEUR))'
[17:19:55] Successfully executed directory search
[17:19:55] Ending Routine:  (CADRoutines::GetExchangeServerNameInfo)
[17:19:55] 'SERVEUR' is running Exchange Server 2000 or later
[17:19:55] Ending Routine:  (CADRoutines::IdentifyFamilyOfExchangeRunningOnServer)
[17:19:55] Entered Routine:  (CADRoutines::GetExchangeServerStorageGroupInfo)
[17:19:55] BaseDN: 'GC://CN=InformationStore,CN=SERVEUR,CN=Servers,CN=Premier groupe d'administration,CN=Administrative Groups,CN=tmpExportgest,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mylocartion,DC=myorga,DC=com'
[17:19:55] Got IDirectorySearch interface
[17:19:55] Set search preferences
[17:19:55] Filter used: '(objectClass=msexchPrivateMDB)'
[17:19:55] Successfully executed directory search
[17:19:55] Ending Routine:  (CADRoutines::GetExchangeServerStorageGroupInfo)
[17:20:07] Entered Routine:  (CADRoutines::IdentifyFamilyOfExchangeRunningOnServer)
[17:20:07] Entered Routine:  (CADRoutines::GetNamingContextData)
[17:20:07] BaseDN: 'LDAP://SERVEUR/rootDSE'
[17:20:07] Ending Routine:  (CADRoutines::GetNamingContextData)
[17:20:07] Default Naming Context: 'DC=mylocartion,DC=myorga,DC=com'
[17:20:07] Entered Routine:  (CADRoutines::GetNamingContextData)
[17:20:07] BaseDN: 'LDAP://rootDSE'
[17:20:07] Ending Routine:  (CADRoutines::GetNamingContextData)
[17:20:07] Default Naming Context: 'DC=mylocartion,DC=myorga,DC=com'
[17:20:07] Accessing Domain Controller 'SERVEUR'
[17:20:07] Entered Routine:  (CADRoutines::GetExchangeServerNameInfo)
[17:20:07] BaseDN: 'LDAP://SERVEUR/CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mylocartion,DC=myorga,DC=com'
[17:20:07] Got IDirectorySearch interface
[17:20:07] Set search preferences
[17:20:07] Filter used: '(&(objectCategory=msexchExchangeServer)(cn=SERVEUR))'
[17:20:07] Successfully executed directory search
[17:20:07] Ending Routine:  (CADRoutines::GetExchangeServerNameInfo)
[17:20:07] 'SERVEUR' is running Exchange Server 2000 or later
[17:20:07] Ending Routine:  (CADRoutines::IdentifyFamilyOfExchangeRunningOnServer)
[17:20:07] Entered Routine:  (CADRoutines::GetExchangeServerStorageGroupInfo)
[17:20:07] BaseDN: 'GC://CN=InformationStore,CN=SERVEUR,CN=Servers,CN=Premier groupe d'administration,CN=Administrative Groups,CN=tmpExportgest,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mylocartion,DC=myorga,DC=com'
[17:20:07] Got IDirectorySearch interface
[17:20:07] Set search preferences
[17:20:07] Filter used: '(objectClass=msexchPrivateMDB)'
[17:20:07] Successfully executed directory search
[17:20:07] Ending Routine:  (CADRoutines::GetExchangeServerStorageGroupInfo)
[17:20:07] Entered Routine:  (CADRoutines::GetMailboxesHomedOnExchangeServerDatabases)
[17:20:07] Mailbox '/o=tmpExportgest/ou=Premier groupe d'administration/cn=Configuration/cn=Servers/cn=SERVEUR/cn=Microsoft System Attendant' will be ignored as its DN contains strings in the ignore list
[17:20:07] Mailbox '/o=tmpExportgest/ou=Premier groupe d'administration/cn=Configuration/cn=Connections/cn=SMTP (SERVEUR)/cn={96995FE7-D0DC-426C-A454-DA299C945A95}' will be ignored as its DN contains strings in the ignore list
[17:20:07] Mailbox '/o=tmpExportgest/ou=Premier groupe d'administration/cn=Recipients/cn=SystemMailbox{96995FE7-D0DC-426C-A454-DA299C945A95}' will be ignored as its DN contains strings in the ignore list
[17:20:07] Found 6 mailbox(es) homed on database 'PREMIER GROUPE DE STOCKAGE/BANQUE DE BOîTES AUX LETTRES (SERVEUR)'.
[17:20:07] Ignored 3 mailbox(es) homed on database 'PREMIER GROUPE DE STOCKAGE/BANQUE DE BOîTES AUX LETTRES (SERVEUR)'.
[17:20:07] Found 6 mailbox(es) homed on the specified databases.
[17:20:07] Ignored 3 mailbox(es) homed on the specified databases.
[17:20:07] Ending Routine:  (CADRoutines::GetMailboxesHomedOnExchangeServerDatabases)
[17:20:07] Entered Routine:  (CMapiSession::CreateSystemAttendantProfile)
[17:20:07] Entered Routine:  (CAdminProfileRoutines::CreateSystemAttendantProfile)
[17:20:07] Entered Routine:  (CAdminProfileRoutines::CreateSystemAttendantProfile)
[17:20:07] Entered Routine:  (CAdminProfileRoutines::HackMapiSvcInfForSA)
[17:20:07] Ending Routine:  (CAdminProfileRoutines::HackMapiSvcInfForSA)
[17:20:07] Ending Routine:  (CAdminProfileRoutines::CreateSystemAttendantProfile)
[17:20:07] Ending Routine:  (CAdminProfileRoutines::CreateSystemAttendantProfile)
[17:20:07] Ending Routine:  (CMapiSession::CreateSystemAttendantProfile)
[17:20:07] Entered Routine:  (CMapiSession::Logon)
[17:20:07] Entered Routine:  (CMapiSession::MapiInit)
[17:20:07] Successfully initialized MAPI.
[17:20:07] Ending Routine:  (CMapiSession::MapiInit)
[17:20:07] MAPI Logon successful.
[17:20:07] Ending Routine:  (CMapiSession::Logon)
[17:20:07] Entered Routine:  (CMapiSession::GetMailboxesOnServer)
[17:20:07] Getting list of mailboxes on the server.
[17:20:07] Found default store.
[17:20:07] Opened Exchange Server Store.
[17:20:07] Entered Routine:  (CMapiSession::GetMailboxesOnServerFromPrivateIS)
[17:20:07] GetMailboxesOnServerFromPrivateIS: QueryInterface succeeded
[17:20:07] GetMailboxesOnServerFromPrivateIS: GetMailboxTable succeeded
[17:20:07] Number of mailbox records read: 9. (CMapiSession::GetMailboxesOnServerFromPrivateIS)
[17:20:07] Ending Routine:  (CMapiSession::GetMailboxesOnServerFromPrivateIS)
[17:20:07] Finished getting list of mailboxes.
[17:20:07] Ending Routine:  (CMapiSession::GetMailboxesOnServer)
[17:20:07] Session logoff successful.
[17:20:07] Entered Routine:  (CMapiSession::DeleteOurProfile)
[17:20:07] Ending Routine:  (CMapiSession::DeleteOurProfile)
[17:20:07] Time to get mailbox data: 0 seconds
[17:20:18] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for date operations.
[17:20:18] Merging data into target store. The program will copy only those messages that do not exist in the target store.
[17:20:18] Associated folder data will NOT be copied to the target store.
[17:20:18] Using 'French' (0x40c) as the default locale (Code page 1252)
[17:20:18] All mailboxes will be processed, regardless of locale
[17:20:18] Using default locale for all mailboxes
[17:20:18] Program will use 1 worker threads
[17:20:18] Initializing worker thread (Thread0)
[17:20:18] ((Thread0)) Before CopyMailboxData -MS
[17:20:18] Entered Routine: EDKRoutines::CopyMailBoxData)
[17:20:18] Using locale 'French' (0x40c) and code page 1252 to connect to mailbox
[17:20:18] Copying data from mailbox 'user xxx' ('MS') on Server 'SERVEUR' to file 'G:\tmpExport\MS.PST'.
[17:20:18] DN of object is '/O=tmpExportGEST/OU=PREMIER GROUPE D'ADMINISTRATION/CN=RECIPIENTS/CN=MS'.
[17:20:18] Entered Routine:  (CMapiSession::MapiInit)
[17:20:18] Successfully initialized MAPI.
[17:20:18] Ending Routine:  (CMapiSession::MapiInit)
[17:20:18] Entered Routine:  (CMapiSession::CreateEMSPSTProfile)
[17:20:18] Ending Routine:  (CMapiSession::CreateEMSPSTProfile)
[17:20:18] Successfully created profile.
[17:20:18] Entered Routine:  (CMapiSession::Logon)
[17:20:18] Entered Routine:  (CMapiSession::MapiInit)
[17:20:18] Successfully initialized MAPI.
[17:20:18] Ending Routine:  (CMapiSession::MapiInit)
[17:20:18] MAPI Logon successful.
[17:20:18] Ending Routine:  (CMapiSession::Logon)
[17:20:18] Entered Routine:  (CMapiSession::GetSession)
[17:20:18] Ending Routine:  (CMapiSession::GetSession)
[17:20:18] Entered Routine: EDKRoutines::OpenStores)
[17:20:18] OpenStores: Start
[17:20:18] GetMsgStoresTable successful.
[17:20:18] Checking service 'Banque de messages Microsoft Exchange'
[17:20:18] Checking service 'Dossiers personnels'
[17:20:18] Store 'MSPST MS' was not opened.
[17:20:18] Ending Routine: EDKRoutines::OpenStores)
[17:20:18] Errors encountered. Copy process aborted for mailbox 'user xxx' ('MS').
[17:20:18] Entered Routine:  (CMapiSession::DeleteOurProfile)
[17:20:18] Ending Routine:  (CMapiSession::DeleteOurProfile)
[17:20:18] Session logoff successful.
[17:20:18] Ending Routine: EDKRoutines::CopyMailBoxData)
[17:20:18] ((Thread0)) CopyMailboxData Failed -MS
[17:20:18] ((Thread0)) Incremented progress bar
[17:20:18] Number of items copied from the source store for all mailboxes processed: 0
[17:20:18] Total number of folders processed in the source store: 0
[17:20:18] 0 mailboxes successfully processed. 1 mailboxes were not successfully processed. 0 non-fatal errors encountered.
[17:20:18] Process completion time: 00:00:00 
[17:20:18] MAPI uninitialized.
[17:20:20] MAPI uninitialized.

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Can't really pinpoint what the issue is.

Any suggestion most welcome.
0
Alexandre Takacs
Asked:
Alexandre Takacs
1 Solution
 
BembiCEOCommented:
What I can see here is
Store 'MSPST MS' was not opened.

Is it possible, that there are problems to create the file in  
'G:\tmpExport\MS.PST'.

Does the file already exist?
0
 
lucid8Commented:
The Store 'MSPST MS' was not opened or Store 'MSEMS' was not opened errors might be seen in the ExMerge log file (ExMerge.log) after merging data from the recovery storage group has failed. These errors typically indicate a language localization mismatch problem. The errors can usually be resolved by entering the correct localized names for the MAPI services on which ExMerge depends.

For detailed instructions, see How to Discover and Configure the Correct Names for MAPI Services.
0
 
Alexandre TakacsCTOAuthor Commented:
The file does not exists - tried to create it "by hand" but did not help.

Will review the linked article for MAPI setup - the machine is indeed running under French locale.
0
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lucid8Commented:
Thanks for the update and its a 99.999% chance that the issue outlined in the article is the cause and should provide you resolution as well
0
 
PostmasterCommented:
Check your access rights. Make sure the account running ExMerge has full access to the mailbox you are working on.
0
 
Alexandre TakacsCTOAuthor Commented:
Hi
I tried to amend the ini file as per instructions linked above but it did improve the situation. As I was on a tight deadline and had only 4 mailboxes to export I did it through Outlook... good enough in this case - sorry but could not afford further troubleshooting.
0
 
Alexandre TakacsCTOAuthor Commented:
Not really a solution just allowed me to get around the issue
0

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