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Action cannot be completed error on Outlook 2010.  Exchange 2007 Server

Posted on 2012-09-19
Medium Priority
Last Modified: 2012-09-25
I get the following error when trying to setup outlook on the client computers

"The action cannot be completed. The Connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action"

I can reach OWA perfectly fine.  We have Exchange Server 2007.  Is there an "Microsoft Exchange Address Book" service that might possibly not be running?  If so, where could I check it.  I looked under services on the server and can't find anything like that.

I was trying to follow the advice from this forum

Question by:al4629740
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Assisted Solution

PlusIT earned 1500 total points
ID: 38416781
Is this the first pc you try to connect with outlook or are other pc's allrdy working fine with outlook?

If none are working you first have to check your dns on the server.  Is this an SBS server?  We need more info.

How are you connecting outlook?  RPC over HTTP?  POP, IMAP ?

Accepted Solution

al4629740 earned 0 total points
ID: 38419804
It fixed itself somehow.  Thanks anyway.

Author Closing Comment

ID: 38431944
It fixed itself somehow.  Thanks anyway.

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