Action cannot be completed error on Outlook 2010.  Exchange 2007 Server

Posted on 2012-09-19
Last Modified: 2012-09-25
I get the following error when trying to setup outlook on the client computers

"The action cannot be completed. The Connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action"

I can reach OWA perfectly fine.  We have Exchange Server 2007.  Is there an "Microsoft Exchange Address Book" service that might possibly not be running?  If so, where could I check it.  I looked under services on the server and can't find anything like that.

I was trying to follow the advice from this forum
Question by:al4629740
    LVL 10

    Assisted Solution

    Is this the first pc you try to connect with outlook or are other pc's allrdy working fine with outlook?

    If none are working you first have to check your dns on the server.  Is this an SBS server?  We need more info.

    How are you connecting outlook?  RPC over HTTP?  POP, IMAP ?

    Accepted Solution

    It fixed itself somehow.  Thanks anyway.

    Author Closing Comment

    It fixed itself somehow.  Thanks anyway.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Want to promote your upcoming event?

    Is your company attending an event or exhibiting at a trade show soon? Are you speaking at a conference? Spread the word by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

    Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
    The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
    In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
    The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    9 Experts available now in Live!

    Get 1:1 Help Now