Exchange 2007 says Delivered but...
Ok,
Here is the scenario.
This company has several distribution groups on their Exchange 2007 server (SBS 2008). They also have a really good firewall/spam blocker which is integrated with Active Directory (I dont know if that matters or not but I thought I should toss that in just in case)
Here is the scenario.
This doesnt happen a lot but I would say about 1 out of 10 emails that go to the Distribution Group Sales@mycustomer.com goes thru all the steps of being delivered to the individual users. The steps are:
EventId
Receive
Expand
Transfer
Deliver
When I go to the users that the Server says it was Delivered to, the email isnt there.
I am stumped. After Deliver there shouldnt be anymore steps right? The Spam filter on the Exchange Server (which I just now disabled) wouldnt come between the Delivery would it?
If it has, then thats where the problem probably is, but it just seems odd that Exchange says it Delivered the emails to the Mailboxes but none of the mailboxes have them in there. I checked rules and such and I even sent an email to that account and it went thru with no problem and was in the Inbox with no Rules interfering
Thanks for any help you can give.
Here is the scenario.
This company has several distribution groups on their Exchange 2007 server (SBS 2008). They also have a really good firewall/spam blocker which is integrated with Active Directory (I dont know if that matters or not but I thought I should toss that in just in case)
Here is the scenario.
This doesnt happen a lot but I would say about 1 out of 10 emails that go to the Distribution Group Sales@mycustomer.com goes thru all the steps of being delivered to the individual users. The steps are:
EventId
Receive
Expand
Transfer
Deliver
When I go to the users that the Server says it was Delivered to, the email isnt there.
I am stumped. After Deliver there shouldnt be anymore steps right? The Spam filter on the Exchange Server (which I just now disabled) wouldnt come between the Delivery would it?
If it has, then thats where the problem probably is, but it just seems odd that Exchange says it Delivered the emails to the Mailboxes but none of the mailboxes have them in there. I checked rules and such and I even sent an email to that account and it went thru with no problem and was in the Inbox with no Rules interfering
Thanks for any help you can give.
PlusIT
When your server says delivered the only that happened is that the other smtp side has accepted it. Lets say it then goes to a proxy (like anti spam) it still can be flagged as spam and be deleted silently witouth your server knowing.
SOLUTION
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Hi, This seems to be a strange issue, that mail does not reach about ten percent of recipients. This link talks about the same problem. Though, the problem has not been resolved from root, poster of the question managed to find a work-around which you might like as well. Here is the link:
http://social.technet.microsoft.com/Forums/en/exchangesvrgeneral/thread/b0897b8e-6ff7-4952-b236-733c39093d28
This is a link on how to setup a new Distribution Group, which I am sure you must have followed. Still, you can go through it just in case you might have missed out on some steps:
http://technet.microsoft.com/en-us/library/aa998301%28v=exchg.80%29.aspx
I read on the forums, someone was able to resolve similar issue just by rebooting the server. Are you up for this?
http://social.technet.microsoft.com/Forums/en/exchangesvrgeneral/thread/b0897b8e-6ff7-4952-b236-733c39093d28
This is a link on how to setup a new Distribution Group, which I am sure you must have followed. Still, you can go through it just in case you might have missed out on some steps:
http://technet.microsoft.com/en-us/library/aa998301%28v=exchg.80%29.aspx
I read on the forums, someone was able to resolve similar issue just by rebooting the server. Are you up for this?
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ASKER
Looks like the SPAM filters on the server were causing the problem.
Closing it now
Closing it now
ASKER
Rancy pointed me in the right direction but it was the SPAM filters that were causing the problems.