Printer sharing does not work
I am running Windows XP and have a Dymo 330 labeler printer. It's shared, but I can't access or connect to it from other computers. Any ideas why?
The windows firewalls are on, as they have been on for months via group policy, so that's not the issue.
The windows firewalls are on, as they have been on for months via group policy, so that's not the issue.
schima_cz
Do You have some error message? Please describe what happen´s when You try to access printer from another computer
Is it connected via USB or Parallel?
You mentioned Group policy so I'm assuming you are on a domain.
Have you tried going to the server and trying to connect to that machine and see if you can install on the server (If you go to network then click on the client PC that the label printer is shared on, you should see the printer - just double click on it to install it - then share it from the server and you should have no problems.
You mentioned Group policy so I'm assuming you are on a domain.
Have you tried going to the server and trying to connect to that machine and see if you can install on the server (If you go to network then click on the client PC that the label printer is shared on, you should see the printer - just double click on it to install it - then share it from the server and you should have no problems.
ASKER
There's no error message. It's a USB printer. So how do I add the printer via the server, I've never done that before, as all my current printers are installed directly on my print server.
- is file and print allowed in the firewall of the pc,
- can you connect to the pc using it's UNC name or IP address eg \\192.168.0.5
- can you connect to the pc using it's UNC name or IP address eg \\192.168.0.5
ASKER
Yes, file and print is allowed in the windows firewall.
No, I tried the \\IP address and it didn't work either. It does work on the local PC, but not from the network.
I double checked the IP address, gateway, dns, subnet, and everything is fine.
No, I tried the \\IP address and it didn't work either. It does work on the local PC, but not from the network.
I double checked the IP address, gateway, dns, subnet, and everything is fine.
first step is to get the \\IP working on the network,
- is there any other firewall software on the pc?
- are there GPO's applied?
- can you ping the machine from the network?
- is there any other firewall software on the pc?
- are there GPO's applied?
- can you ping the machine from the network?
To install it on the Server - As I explained in my last post
Goto networks - Find the WKSTN that the printer is on and double click on it
If you have shared the Printer and the Wkstn - It will be there
Double Click on it to install it (you may need the appropriate driver for the server)
The Make sure the Printer is shared on the Server
Do the same to any Workstn that you need to have access to it
Goto networks - Find the WKSTN that the printer is on and double click on it
If you have shared the Printer and the Wkstn - It will be there
Double Click on it to install it (you may need the appropriate driver for the server)
The Make sure the Printer is shared on the Server
Do the same to any Workstn that you need to have access to it
ASKER
Nope, it didn't work. I added the printer on my print server, which worked, but when I go to any ohter computer, it doesn't see the dymo on the print server.
If I understand correctly you now have hooked the USB printer to the server and installed it on the server?
is it shared?
is it shared?
ASKER
No, the printer is physically connected to the data1 PC, it's shared, and I went to the server and added the printer to the server from the data1 PC. I can't physically add the printer to the server because it's a HyperV VM.
ASKER
The printer is shared on the server, but for some reason, it doesn't have a hand underneath it, as every other printer that is shared.
the data1 pc is in fact acting as a print server where the printer is shared.
If the server can connect to the printer, any other machine on the same network should be able to connect to the printer as well (regarding the correct permissions/access have been set)
you said that you were not able to do that in a previous posting?
If the server can connect to the printer, any other machine on the same network should be able to connect to the printer as well (regarding the correct permissions/access have been set)
you said that you were not able to do that in a previous posting?
ASKER
correct, I am not. That's what so strange, yes, I can print a test page from the server to it, but I can't connect to either that PC or to the server for that specific printer.
SOLUTION
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SOLUTION
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On some other computer, get into the CMD prompt (Start/Run/CMD)
From the "DOS" prompt type
NET VIEW
Wait until it lists other system on your network.
The machine with the shared printer has a name in the list, say it is newxp
now type
NET VIEW \\newxp
You will see a list of shared items on the computer named "newhp" and
one of the items will be the label maker, assuming it's properly shared
--------------------------
C:\Users\admin>net view \\newhp
Shared resources at \\newhp
New HP
Share name Type Used as Comment
--------------------------
NewHP-F Disk
SAMPCL Print Share name: SAMPCL
The command completed successfully.
As you can see, I have a disk and a printer shared on my newhp
--------------------------
Note: the printer is shared as sampcl
From that other machine, you could manually establish the share to LPT1 for example with the command. Here's what I get when I access the shared printer from my windows 7 system:
C:\Users\admin>net use lpt1 \\newhp\sampcl
The command completed successfully.
Now check to see what the computer thinks is being used and from what device:
C:\Users\admin>net use
New connections will be remembered.
Status Local Remote Network
--------------------------
OK LPT1 \\newhp\sampcl Microsoft Windows Network
The command completed successfully.
Now if I send a print job to LPT1 (as though it's a locally connected printer) it goes to the remote printer.
Just be sure the system you are using to send the label info has the correct driver for the label maker.
If you do NOT see the label maker with the NET VIEW \\computername command then it's not properly shared.
Hope this helps.
Jeff
PS: You can delete the Net Use as follows
Net use lpt1: /d
From the "DOS" prompt type
NET VIEW
Wait until it lists other system on your network.
The machine with the shared printer has a name in the list, say it is newxp
now type
NET VIEW \\newxp
You will see a list of shared items on the computer named "newhp" and
one of the items will be the label maker, assuming it's properly shared
--------------------------
C:\Users\admin>net view \\newhp
Shared resources at \\newhp
New HP
Share name Type Used as Comment
--------------------------
NewHP-F Disk
SAMPCL Print Share name: SAMPCL
The command completed successfully.
As you can see, I have a disk and a printer shared on my newhp
--------------------------
Note: the printer is shared as sampcl
From that other machine, you could manually establish the share to LPT1 for example with the command. Here's what I get when I access the shared printer from my windows 7 system:
C:\Users\admin>net use lpt1 \\newhp\sampcl
The command completed successfully.
Now check to see what the computer thinks is being used and from what device:
C:\Users\admin>net use
New connections will be remembered.
Status Local Remote Network
--------------------------
OK LPT1 \\newhp\sampcl Microsoft Windows Network
The command completed successfully.
Now if I send a print job to LPT1 (as though it's a locally connected printer) it goes to the remote printer.
Just be sure the system you are using to send the label info has the correct driver for the label maker.
If you do NOT see the label maker with the NET VIEW \\computername command then it's not properly shared.
Hope this helps.
Jeff
PS: You can delete the Net Use as follows
Net use lpt1: /d
ASKER
JT, so when i doa net view for other compturs, even my own, I see drives listed.
When I do a net view for this problem PC, after 10 seconds of just sitting there doing nothing, I get the following error message:
system error 53 has occured.
The network path was not found.
So there's defenitly a problem with this PC. So what do I do now?
When I do a net view for this problem PC, after 10 seconds of just sitting there doing nothing, I get the following error message:
system error 53 has occured.
The network path was not found.
So there's defenitly a problem with this PC. So what do I do now?
System Error 53 might a typo, or missing space or backslash.
Check the name, make it shorter with no spaces, this will require a reboot.
Check to see if the problem machine is in the same "workgroup" or "domain" as the other.
Check the printer settings part of the control panel, see if you have the "hand" indicating a shared device.
On the system with the problem, go through the motions. Here's what I can do on my local system from the CMD: prompt:
C:\Users\admin>net view
Server Name Remark
--------------------------
\\1TB-LS-CH1-0TL LINK_1TB
\\FADS2625AF Goflex-2
\\FADS26263C GoFlex-1
\\LINK-2GB LinkStation 2GB
\\LS-XLE81 LinkStation
\\NEWDELL
\\NEWHP New HP
\\VIDEOHDD VideoHDD
The command completed successfully.
C:\Users\admin>net view \\newdell
Shared resources at \\newdell
Share name Type Used as Comment
--------------------------
AirVideo-Output Disk
Dell-i7-D Disk
PCL6 Print Samsung Universal Print Driver PCL 6
Users Disk
Video-Out Disk
Windows-MediaCenter Disk
The command completed successfully.
C:\Users\admin>
My system is named "newdell" and has some shared disk drives as well as a shared printer.
Check the name, make it shorter with no spaces, this will require a reboot.
Check to see if the problem machine is in the same "workgroup" or "domain" as the other.
Check the printer settings part of the control panel, see if you have the "hand" indicating a shared device.
On the system with the problem, go through the motions. Here's what I can do on my local system from the CMD: prompt:
C:\Users\admin>net view
Server Name Remark
--------------------------
\\1TB-LS-CH1-0TL LINK_1TB
\\FADS2625AF Goflex-2
\\FADS26263C GoFlex-1
\\LINK-2GB LinkStation 2GB
\\LS-XLE81 LinkStation
\\NEWDELL
\\NEWHP New HP
\\VIDEOHDD VideoHDD
The command completed successfully.
C:\Users\admin>net view \\newdell
Shared resources at \\newdell
Share name Type Used as Comment
--------------------------
AirVideo-Output Disk
Dell-i7-D Disk
PCL6 Print Samsung Universal Print Driver PCL 6
Users Disk
Video-Out Disk
Windows-MediaCenter Disk
The command completed successfully.
C:\Users\admin>
My system is named "newdell" and has some shared disk drives as well as a shared printer.
ASKER
well, on the computer itself, I can do a net view \\pc and it works fine, it shows what's shared.
Interestingly, I had another user notify me that the same issue is occuring on their PC as well, so this is happening to multiple users, so this has to be some kind of nework issue, domain or AD issue? I just can't figure out exactly where the problem lies.
Interestingly, I had another user notify me that the same issue is occuring on their PC as well, so this is happening to multiple users, so this has to be some kind of nework issue, domain or AD issue? I just can't figure out exactly where the problem lies.
ASKER
I removed the PC from the domain and re added it, I even renamed the PC, and it still does not work. I get the same the network error 53 has occured.
Since other PCs are having the same issue, something else, it's not with that PC the issue, i jsut can't put my finger on it. I checked DNS and it's good.
Since other PCs are having the same issue, something else, it's not with that PC the issue, i jsut can't put my finger on it. I checked DNS and it's good.
Trying to visualize everything you're doing and have done, and the results, nothing obvious pops up. It might be obvious to one of us sitting there at the keyboard and seeing something you're not seeing, but short of that, I've run out of ideas for you.
Good luck, hope you figure it out. It has to be something simple because network printing is one of the purposes of networking.
Good luck, hope you figure it out. It has to be something simple because network printing is one of the purposes of networking.
ASKER
so no one has any more wisdom of what I can do? I'm not sure what else I can do?
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ASKER
well, after I click on "my network places", I then click on "entire network", then I clickon "microsoft windows network", then I click on my domain network, and then allhte PCs show up, so that's working.
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ASKER
I figured out the problem. A domain profile in GP was set for my nework of 192.168.100.0/24, but since I redesigned my network, i am now using a subnet of 252, so when I changed the network to *, everything started working.