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Steve_BradyFlag for United States of America

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Default account for outgoing mail, signature assignment ignored in MS Outlook

Hello,

I use MS Outlook (2010) for sending and receiving e-mails. I have two e-mail accounts as follows:

        1) username@gmail.com (POP/SMTP)
        2) username@businessname.com (IMAP/SMTP)

I have had account #1 selected as the default account for several years. However, I recently changed that designation in the Account Settings window so that account #2 is now selected as the default. In the Account Settings window, the default account is indicated by a check mark to the left and the words, "send from this account by default" in parentheses to the right.

Despite having made this change however, whenever I open a new e-mail, it still comes up with account #1 displayed as the account from which the e-mail will be sent.

The other problem which may or may not be related is that I recently went to the Signatures and Stationary window and created a signature (with a logo) for account #2. In the upper right-hand corner of that window, I designated to include the signature in all new e-mails going out from account #2. Furthermore, I selected this to occur in new messages and replies/forwards.

However, when I click to compose a new e-mail and then click the "From" button to change to account #2 (since account #1 still comes up as the default as described above), even though I have changed to account #2, the custom signature does not appear.

What could be causing these problems? More importantly, what can I do to cause the default setting and signature input to work correctly? I've tried restarting the program and restarting the computer but the problem persists.

Thanks
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Bembi
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Thanks