Default account for outgoing mail, signature assignment ignored in MS Outlook
Posted on 2012-09-19
I use MS Outlook (2010) for sending and receiving e-mails. I have two e-mail accounts as follows:
1) email@example.com (POP/SMTP)
2) firstname.lastname@example.org (IMAP/SMTP)
I have had account #1 selected as the default account for several years. However, I recently changed that designation in the Account Settings window so that account #2 is now selected as the default. In the Account Settings window, the default account is indicated by a check mark to the left and the words, "send from this account by default" in parentheses to the right.
Despite having made this change however, whenever I open a new e-mail, it still comes up with account #1 displayed as the account from which the e-mail will be sent.
The other problem which may or may not be related is that I recently went to the Signatures and Stationary window and created a signature (with a logo) for account #2. In the upper right-hand corner of that window, I designated to include the signature in all new e-mails going out from account #2. Furthermore, I selected this to occur in new messages and replies/forwards.
However, when I click to compose a new e-mail and then click the "From" button to change to account #2 (since account #1 still comes up as the default as described above), even though I have changed to account #2, the custom signature does not appear.
What could be causing these problems? More importantly, what can I do to cause the default setting and signature input to work correctly? I've tried restarting the program and restarting the computer but the problem persists.