[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 4136
  • Last Modified:

VSS problem event id 8194 3rd party BU software

Hi

Win Server 2003, Symantec BU 2010 for tape backups + 3rd party AhsayOBS BU for Internet backups.

The AhsayOBS fails. Nothing is copied to the Internet. The situation has been this bad for one year. Just noticed the problem.
What can I do?

Here are the 3 event I can see on Application log:

Log Name:      Application
Source:        VSS
Date:          20.9.2012 8:22:56
Event ID:      8194
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PONTEK-OY.pontek-oy.pontek.fi
Description:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {f08c1483-8407-4a26-8c26-6c267a629741}
   Writer Name: WINS Jet Writer
   Writer Instance ID: {7f97e2f8-a0a6-4293-b1ce-45c915522e25}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="VSS" />
    <EventID Qualifiers="0">8194</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-20T05:22:56.000Z" />
    <EventRecordID>413164</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PONTEK-OY.pontek-oy.pontek.fi</Computer>
    <Security />
  </System>
  <EventData>
    <Data>0x80070005</Data>
    <Data>

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {f08c1483-8407-4a26-8c26-6c267a629741}
   Writer Name: WINS Jet Writer
   Writer Instance ID: {7f97e2f8-a0a6-4293-b1ce-45c915522e25}</Data>
    <Binary>2D20436F64653A20575254575254494330303030313038382D2043616C6C3A20575254575254494330303030313035362D205049443A202030303030323630342D205449443A202030303031303931322D20434D443A2020433A5C57696E646F77735C53797374656D33325C77696E732E657865202020202D20557365723A204E5420415554484F524954595C4C4F43414C20534552564943452020202020202D205369643A2020532D312D352D3139</Binary>
  </EventData>
</Event>

******************************************

Log Name:      Application
Source:        VSS
Date:          20.9.2012 8:22:56
Event ID:      8194
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PONTEK-OY.pontek-oy.pontek.fi
Description:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Name: NPS VSS Writer
   Writer Instance ID: {5d0648ef-82e9-4265-b3b7-c7a7b357b19d}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="VSS" />
    <EventID Qualifiers="0">8194</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-20T05:22:56.000Z" />
    <EventRecordID>413165</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PONTEK-OY.pontek-oy.pontek.fi</Computer>
    <Security />
  </System>
  <EventData>
    <Data>0x80070005</Data>
    <Data>

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Name: NPS VSS Writer
   Writer Instance ID: {5d0648ef-82e9-4265-b3b7-c7a7b357b19d}</Data>
    <Binary>2D20436F64653A20575254575254494330303030313038382D2043616C6C3A20575254575254494330303030313035362D205049443A202030303030343739362D205449443A202030303031313435362D20434D443A2020433A5C57696E646F77735C73797374656D33325C696173686F73742E657865207B34384441363734312D314246302D344134342D383332352D3239333038364337393037377D202D456D62656464696E67202020202020202D20557365723A204E5420415554484F524954595C4E4554574F524B2053455256494345202020202D205369643A2020532D312D352D3230</Binary>
  </EventData>
</Event>

*********************************************

Log Name:      Application
Source:        VSS
Date:          20.9.2012 8:22:56
Event ID:      8194
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PONTEK-OY.pontek-oy.pontek.fi
Description:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {d8cbe0dc-01b9-4896-9ac0-1d5e89d0c0a7}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="VSS" />
    <EventID Qualifiers="0">8194</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-20T05:22:56.000Z" />
    <EventRecordID>413166</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PONTEK-OY.pontek-oy.pontek.fi</Computer>
    <Security />
  </System>
  <EventData>
    <Data>0x80070005</Data>
    <Data>

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {d8cbe0dc-01b9-4896-9ac0-1d5e89d0c0a7}</Data>
    <Binary>2D20436F64653A20575254575254494330303030313038382D2043616C6C3A20575254575254494330303030313035362D205049443A202030303030313235362D205449443A202030303030383833322D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F73742E657865202D6B204E6574776F726B53657276696365202020202020202D20557365723A204E5420415554484F524954595C4E4554574F524B2053455256494345202020202D205369643A2020532D312D352D3230</Binary>
  </EventData>
</Event>
0
RimFire007
Asked:
RimFire007
  • 6
  • 5
2 Solutions
 
aadi369Commented:
Solutions:
Run the command in CMD mode: VSSADMIN LIST WRITERS
Check that all the vss writers are in stable state on the server. If any writers are fail, then restart the server to make the writers stable.


In case of a backup failure, we must first check the drivers associated with the VSS backup. These drivers are :

1. Volume Shadow Copy service ( volsnap.sys )

Server 2003, Server 2003 R2 and SBS 2003 - http://support.microsoft.com/kb/979457

Server 2008 and SBS 2008 - http://support.microsoft.com/kb/976329, http://support.microsoft.com/kb/2280117

Server 2008 R2 and SBS 2011 - http://support.microsoft.com/kb/2505454, http://support.microsoft.com/kb/980082/EN-US


2. NT File System ( NTFS.sys )

Server 2003, Server 2003 R2 and SBS 2003 - http://support.microsoft.com/kb/973870

Server 2008 and SBS 2008 - http://support.microsoft.com/kb/972135, http://support.microsoft.com/kb/2525064

Server 2008 R2 and SBS 2011 - http://support.microsoft.com/kb/981208

3. The Microsoft Software Shadow Copy Provider ( swprv.dll )

http://support.microsoft.com/kb/975928; http://support.microsoft.com/kb/971394

http://support.microsoft.com/kb/976461
0
 
RimFire007Author Commented:
Thanks

I' allready booted the server several times and that didn't help. Here is the result of the VSSADMIN LIST WRITERS -command

****************************************

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {d8cbe0dc-01b9-4896-9ac0-1d5e89d0c0a7}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {0f3e78c8-2554-4f69-a41b-aa588b5ca1e1}
   State: [1] Stable
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {1334d33a-8f86-4585-8693-8dad13ce23c3}
   State: [1] Stable
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {f5f92c50-6509-4700-9822-a59568110045}
   State: [1] Stable
   Last error: No error

Writer name: 'Dhcp Jet Writer'
   Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Writer Instance Id: {5f31c699-bd60-44f3-bded-a2634ac7f62c}
   State: [1] Stable
   Last error: No error

Writer name: 'NPS VSS Writer'
   Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Instance Id: {5d0648ef-82e9-4265-b3b7-c7a7b357b19d}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {57057e36-0648-4a0b-a432-16e47e21762a}
   State: [1] Stable
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {7f3fa379-907b-4526-9167-4d6ae80ac99f}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {5a25e837-a7c1-4a3a-8382-d580485578a6}
   State: [1] Stable
   Last error: No error

Writer name: 'WINS Jet Writer'
   Writer Id: {f08c1483-8407-4a26-8c26-6c267a629741}
   Writer Instance Id: {7f97e2f8-a0a6-4293-b1ce-45c915522e25}
   State: [1] Stable
   Last error: Non-retryable error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {057ea4ea-d022-45e4-850b-0649a8404a93}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {72603543-814a-4c4b-9f9d-4a7345bf277a}
   State: [1] Stable
   Last error: No error

********************************

Rgs,

Juha
0
 
aadi369Commented:
Its seems issue with your Writer name: 'NPS VSS Writer' and Writer name: 'WINS Jet Writer'.
Both are stable but with Non-retryable error.

Follow the below steps to resolve the issue:
go to comman promt and go to system32:

cd /d %windir%\system32

COPY THIS COMMAND AND PASTE IT
net stop vss
net stop swprv
regsvr32 ole32.dll
regsvr32 oleaut32.dll
regsvr32 /i eventcls.dll
regsvr32 vss_ps.dll
vssvc /register
regsvr32 /i swprv.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll

It will re-register all the the dll's.

Also let me know your vssadmin.exe version by going to system32 folder....u can get it in its properites.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
aadi369Commented:
If VSS version is 5.2.3790.3959, then the latest VSS update 5.2.3790.4143 (Hotfix - 940349) need to be installed on the server.
Refer KB article: http://support.microsoft.com/kb/940349
0
 
RimFire007Author Commented:
Hi

I'm sorry. I gave bad information. This server is Win Server 2008 Std.
Perhaps that is the reason why  I gor 4 errors when doing re-register all the the dll's.

What should I do now?

Rgs, Juha
0
 
aadi369Commented:
ok...not an issue....

see the attached file and do the needful...
0
 
aadi369Commented:
sory was not able to attach a file, here are the steps:



REM : Register VSS componant for Windows Serve r2008
REM :   You will need to run the batch file as Administrator.
REM : This is only for Windows 2008 not Windows 2003.
REM : After running the bat file, you will need to reboot the server to bring all of the writers into a stable state.


net stop "System Event Notification Service"
net stop "Background Intelligent Transfer Service"
net stop "COM+ Event System"
net stop "Microsoft Software Shadow Copy Provider"
net stop "Volume Shadow Copy"
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ATL.DLL
regsvr32 /s comsvcs.DLL
regsvr32 /s credui.DLL
regsvr32 /s CRYPTNET.DLL
regsvr32 /s CRYPTUI.DLL
regsvr32 /s dhcpqec.DLL
regsvr32 /s dssenh.DLL
regsvr32 /s eapqec.DLL
regsvr32 /s esscli.DLL
regsvr32 /s FastProx.DLL
regsvr32 /s FirewallAPI.DLL
regsvr32 /s kmsvc.DLL
regsvr32 /s lsmproxy.DLL
regsvr32 /s MSCTF.DLL
regsvr32 /s msi.DLL
regsvr32 /s msxml3.DLL
regsvr32 /s ncprov.DLL
regsvr32 /s ole32.DLL
regsvr32 /s OLEACC.DLL
regsvr32 /s OLEAUT32.DLL
regsvr32 /s PROPSYS.DLL
regsvr32 /s QAgent.DLL
regsvr32 /s qagentrt.DLL
regsvr32 /s QUtil.DLL
regsvr32 /s raschap.DLL
regsvr32 /s RASQEC.DLL
regsvr32 /s rastls.DLL
regsvr32 /s repdrvfs.DLL
regsvr32 /s RPCRT4.DLL
regsvr32 /s rsaenh.DLL
regsvr32 /s SHELL32.DLL
regsvr32 /s shsvcs.DLL
regsvr32 /s /i swprv.DLL
regsvr32 /s tschannel.DLL
regsvr32 /s USERENV.DLL
regsvr32 /s vss_ps.DLL
regsvr32 /s wbemcons.DLL
regsvr32 /s wbemcore.DLL
regsvr32 /s wbemess.DLL
regsvr32 /s wbemsvc.DLL
regsvr32 /s WINHTTP.DLL
regsvr32 /s WINTRUST.DLL
regsvr32 /s wmiprvsd.DLL
regsvr32 /s wmisvc.DLL
regsvr32 /s wmiutils.DLL
regsvr32 /s wuaueng.DLL
sfc /SCANFILE=%windir%\system32\catsrv.DLL
sfc /SCANFILE=%windir%\system32\catsrvut.DLL
sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL
net start "COM+ Event System"
0
 
RimFire007Author Commented:
Thanks

I'd run the bat and it seemed to run succesfully.  It aseked me if I want to stop services
WINS
File Replication Service
FHCP Server
DFS Replication.

I'd allowed them to stop, losti RDP connection for awile and afterwords (soon) opened a RDP session again. I'd started manually those four services.

I'd started the 3rd party BU SW and it seems to run better. Only one error now, this:

*****************************

Log Name:      Application
Source:        VSS
Date:          20.9.2012 10:45:08
Event ID:      8194
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PONTEK-OY.pontek-oy.pontek.fi
Description:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {f08c1483-8407-4a26-8c26-6c267a629741}
   Writer Name: WINS Jet Writer
   Writer Instance ID: {9f3b829b-3cb7-48ef-9f5a-781d04236d8f}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="VSS" />
    <EventID Qualifiers="0">8194</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-20T07:45:08.000Z" />
    <EventRecordID>413181</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PONTEK-OY.pontek-oy.pontek.fi</Computer>
    <Security />
  </System>
  <EventData>
    <Data>0x80070005</Data>
    <Data>

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {f08c1483-8407-4a26-8c26-6c267a629741}
   Writer Name: WINS Jet Writer
   Writer Instance ID: {9f3b829b-3cb7-48ef-9f5a-781d04236d8f}</Data>
    <Binary>2D20436F64653A20575254575254494330303030313038382D2043616C6C3A20575254575254494330303030313035362D205049443A202030303031303338342D205449443A202030303030393232382D20434D443A2020433A5C57696E646F77735C53797374656D33325C77696E732E657865202020202D20557365723A204E5420415554484F524954595C4C4F43414C20534552564943452020202020202D205369643A2020532D312D352D3139</Binary>
  </EventData>
</Event>

******************

I'm not sure if the BU SW runs right now. Before the user interface closed i saw that the staring sequence went much further than before. I'm waiting if I can see new data in the Internet Store.
0
 
aadi369Commented:
If the issue was with VSS, it had surely resolved by doing reregister of vss dll's.

Also follow the below steps.

1.Click Start, point to Administrative Tools, and then click Services.
2.In the results pane, double-click Volume Shadow Copy.
3.In Service status, make sure that the status is Started. If the status is not Started, click Start.
4.Make sure Startup type is set to Manual.
5.Click OK

and will u let me know, the symantec backup software name>?????
0
 
RimFire007Author Commented:
Hi

The reregistering VSSs didn't help. Still 3 error right after the 3rd party BIU starts. More info coming. I need to tun somewhere else now.
0
 
RimFire007Author Commented:
The "VSSADMIN LIST WRITERS" is a great trouble shooting command. Also the "Register VSS componant for Windows Serve r2008" script were fantastic.

Ultimately the manufacurer of the 3rd party BU SW provided a update to the SW and now it is working fine.

Thanks!
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 6
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now