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Muitiple Windows Profiles and Outlook 2010

Posted on 2012-09-20
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Last Modified: 2012-09-25
We have an existing workstation that we have added a new user profile because two people will be using the same station.  When we set up Outlook 2010 to pull in the exchange email for the new profile, it brings in that email and the email from the mailbox of the other profile.  How can keep this from occuring?
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Question by:mmorris249
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11 Comments
 
LVL 33

Expert Comment

by:PowerEdgeTech
ID: 38418348
They are logging in with different usernames, right?  Are you configuring Outlook manually to connect to Exchange, or letting it do it automatically?
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Expert Comment

by:mojopojo
ID: 38418365
Each user is logging onto the Win-XP box using their own set of credentials?

And is this PC part of a Windows Server Domain?

Is so, what you are describing should not be happening unless it is intentionally configured to access both accounts in the Advanced Outlook settings tab "Open these additional mailboxes".

Is this an in-house Exchange server that is part of your domain?
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Author Comment

by:mmorris249
ID: 38418371
Correct, they are logging in with different usernames and yes we did configure outlook manually.
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by:Sean Meyer
ID: 38418382
Removed... with your answer.  I was too slow..
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Author Comment

by:mmorris249
ID: 38418393
It is an in-house Exchange Server that is part of our domain.  We did not configure it to open additional mailboxes.  We have done this several times in other versions of outllook without problem.  We have only seen this happen in Outlook 2010.
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Expert Comment

by:mojopojo
ID: 38418397
Are the users seeing 2 separate Inboxes (one for each account) in the Outlook folder list on the left?
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Expert Comment

by:mojopojo
ID: 38418423
"...we did configure outlook manually."

And to be clear, are the accounts configured as true Exchange accounts or are you using POP for mail? Just want to make sure.
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Expert Comment

by:PowerEdgeTech
ID: 38418437
With Exchange and the workstation as part of the same domain, when a user logs on and opens Outlook, it should detect the user and be able to configure it to access that user's email/Exchange account.  If you configured manually instead, there may be some default in 2010 that causes this.  Is there a reason you can't let it automatically configure the users' accounts?
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Accepted Solution

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mmorris249 earned 0 total points
ID: 38418471
We found a solution.  What we found is that if we turn off the local cache mode for the email this does not happen.  Thank you all for your suggetions.  They were very much appreciated.
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Expert Comment

by:mojopojo
ID: 38418480
Glad you found a solution, but that's not how Outlook over Exchange should function. Sounds like you have a bleed somewhere that you may want to investigate further.

But glad you solved for now.
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Author Closing Comment

by:mmorris249
ID: 38431903
because we found the solution on our own
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