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Users can enter helpdesk requests via the website. they arrive in an email. The company has a crappy HD application as well. Be that as it may, I am currently manually entering the emails into the HD app which is proving to be laborious and blah. Does anyone have any thoughts on how to automate this process?
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Users can enter helpdesk requests via the website. they arrive in an email. The company has a crappy HD application as well. Be that as it may, I am currently manually entering the emails into the HD app which is proving to be laborious and blah. Does anyone have any thoughts on how to automate this process?

From Email Submissions to a Form

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Software is any set of instructions that directs a computer to perform specific tasks or operations. Computer software consists of programs, libraries and related non-executable data (such as documentation). Computer software is non-tangible, contrasted with computer hardware, which is the physical component of computers. Software written in a machine language is known as "machine code". However, in practice, software is usually written in high-level programming languages than machine language. High-level languages are translated into machine language using a compiler or interpreter or a combination of the two.