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From Email Submissions to a Form

Users can enter helpdesk requests via the website. they arrive in an email. The company has a crappy HD application as well. Be that as it may, I am currently manually entering the emails into the HD app which is proving to be laborious and blah. Does anyone have any thoughts on how to automate this process?
1 Solution
Check out AutoIT http://www.autoitscript.com/site/autoit/
It allows you to record key strokes and mouse movements and then you can run it like a macro each time you get a new email.

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