Website Error, help!

Posted on 2012-09-20
Last Modified: 2012-10-09
We are trying to access this website at our  facility:

We are using IE8 at our facility. For some reason it started taking terribly slow one day to access it, and doens't show all the pictures, and has errors on the page. The Error details are below. I tried using Mozilla firefox, and it works just fine. So it has to be an issue with IE8. We can't print or access pretty much anything on it anymore...and it's only with this site. But it works just fine with my IE at home. Any help please!?

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber; MAAR; .NET4.0C; MS-RTC LM 8; .NET4.0E)
Timestamp: Thu, 20 Sep 2012 16:27:10 UTC

Message: Object expected
Line: 1
Char: 2
Code: 0
Question by:Pancake_Effect
    LVL 4

    Author Comment

    PS: I found out it also happens for one user in particular that uses weboutlook. Sometimes randomly when she hits reply to a user, she get's a very similar error:

    Client Information
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC

    6.0; MS-RTC LM 8; .NET4.0C)
    CPU Class: x86
    Platform: Win32
    System Language: en-us
    User Language: en-us
    CookieEnabled: true
    Mime Types:

    Exception Details
    Date: Thu Sep 20 11:39:56 CDT 2012
    Message: 'gtLV' is null or not an object
    Url: https://webmail. "I edited out the rest of our URL"
    Line: 39

    Call Stack

    Dump Event
     recordset = null
     type = error
     fromElement = null
     toElement = null
     altLeft = false
     keyCode = 0
     repeat = false
     reason = 0
     data =
     behaviorCookie = 0
     source = null
     contentOverflow = false
     behaviorPart = 0
     url =
     dataTransfer = null
     ctrlKey = false
     shiftLeft = false
     dataFld =
     returnValue = undefined
     qualifier =
     wheelDelta = 0
     bookmarks = null
     button = 0
     srcFilter = null
     nextPage =
     cancelBubble = false
     x = 0
     y = 0
     srcElement = null
     screenX = 227
     screenY = 268
     srcUrn =
     origin =
     boundElements = [object]
     clientX = 49
     clientY = 105
     propertyName =
     shiftKey = false
     ctrlLeft = false
     offsetX = 0
     offsetY = 0
     altKey = false
     errorMessage = 'gtLV' is null or not an object
     errorUrl = https://webmail."I edited out the rest of our URL"
     errorLine = 39
     errorCharacter = 22
     errorCode = 0
    LVL 82

    Expert Comment

    by:Dave Baldwin
    Right now, every link in your page for CSS and javascript that starts with '' is returning this:

    <!¿ beginning of HttpRedirect.htm file ¿>
    <script type="text/javascript">
    function redirectToHttps()
    var httpURL = window.location.hostname+window.location.pathname;
    var httpsURL = "https://" + httpURL ;
    window.location = httpsURL ;
    <!¿ end of HttpRedirect.htm file ¿>

    Open in new window

    This means it is not loading jQuery or any of the CSS in the <head> and the links in the body are causing Firefox to put up a warning about an unverified security certificate.
    LVL 4

    Author Comment

    Hmm this is odd, because our users don't even have firefox on their machines and they get the same error. But your thinking it's a certificate issue?
    LVL 82

    Assisted Solution

    by:Dave Baldwin
    No, actually it's not a certificate error (or a Firefox error) but an error with that piece of javascript that gets loaded when ever you click on any link that starts with ''.  Though it makes it look like a certificate error, I think that it shouldn't be there in the first place.  I put in this nonsense link and it happens:
    LVL 4

    Author Comment

    Do you believe it might be a java related error? Meaning maybe I should reinstall Java?
    LVL 82

    Accepted Solution

    No, not 'Java'.  'Java' and 'javascript' are two completely different languages with unfortunately similar names.  'javascript' is built in to all modern browsers and 'Java' is installed from Oracle.

    The site looks fine today in IE and ok in Firefox although there is a lot of blank space in Firefox.  You removed the ' ' from the CSS and javascript links and now it works right.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    6 Surprising Benefits of Threat Intelligence

    All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

    Problem I downloaded the Microsoft Internet Explorer 9 Beta, today, to give it a test drive and maybe write a review for the site, and it failed miserably and got stuck in a crash restart loop. The error message given is as illustrated below i…
    It's here again; Microsoft is launching a new version of Internet Explorer: Internet Explorer 9, with noticeable changes on its interface, functions and new tools. As they say on its promotional video: "It's time to play, on a more beautiful web", f…
    Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
    Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    9 Experts available now in Live!

    Get 1:1 Help Now