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upgrade of Exchange 2010 sp1 to sp2 with just management tools selected is failing

Posted on 2012-09-20
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error message reads "some controls aren't valid. please select at least one server role to install"  
I remember this happening to me once before on a desktop pc, also just management tools were installed.  I vaguely remember having to edit the registry but cannot find the article that lead me to that solution.  
thanks
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Question by:mindragon
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Author Comment

by:mindragon
ID: 38419222
anybody? please help, I have a third party vendor standing by waiting. . .
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Expert Comment

by:Svet Paperov
ID: 38420314
Are you upgrading the server or just a management client?

EE advise: click on Request attention under the question. EE moderator could send your question to dedicated experts. Also, add more topics...
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by:Simon Butler (Sembee)
ID: 38420692
What do you mean just management tools selected? Is this a machine with other roles installed as well? If so you cannot just upgrade the management tools on their own.

Simon.
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mindragon earned 0 total points
ID: 38422379
The upgrade was being applied to a NON Exchange site server, no other roles other than management tools selected.  a little more history. . .  We use Backup Exec 2010 for our backup solution, 5 days ago we started experiencing intermittent Exchange backup failures (2 node DAG with the active mbx DB's split evenly between the 2 nodes for load balancing purposes).  The error message indicates the mbx db's were unmounted (selection on which copy of DB to access for backup purposes is "let Backup Exec choose")  I have already verified that the databases were indeed mounted.  Error is not exclusive to a particular node or database and the error might occur against one database, then the next time that same scheduled job runs, it would be successful.
Symantec Backup Exec support engineer first had me update our version of backup exec to R3, then stated that the Exchange management tools also need to be on the backup server, with all updates applied.  it was during the sp2 upgrade process (from E2k10 sp1) that I would receive the "some controls aren't valid. please select at least one server role to install"  error.  I have since resolved the upgrade of the exchange installation on the backup server, but now all exchange backups are failing.
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Author Closing Comment

by:mindragon
ID: 38925066
once resolving the issue as stated above.  The problem then turned into a backup exec authentication to DAG issue.  that has also been resolved, with assistance from vendor support
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