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Exchange 2010 Installation

Posted on 2012-09-20
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Last Modified: 2012-09-29
How to fix Mailbox status IsActve = False and Copy Status = ServiceDown.
I installed a second Exchange 2010 (Server B) when I log in Server A
and got o Exchange Management Console
Server Configuration
Mailbox
Server A all mailboxes are IsActive = True and Copy Status = Mounted
Server B  all mailboxes are IsActive = false and Copy Status = ServiceDown

when I login to Server B
Exchange Management Console
Server Configuration
Mailbox
Server A  all mailboxes are Isactive = True and Copy Status = Mounted
Server B all mailboxes are Isactive = True and Copy Status = Mounted

How can I fix this
thanks
Marcos
0
Comment
Question by:CBB
  • 6
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12 Comments
 
LVL 10

Expert Comment

by:chubby_informer
ID: 38419269
recreate mailbox.

if you have mails already in it..u mayhave to create a local pst and copy
0
 

Author Comment

by:CBB
ID: 38419309
ok Login Server B and remove mailbox and created it back
in Server B
Exchange Management Console
Server Configuration
Mailbox
Server A  all mailboxes are Isactive = True and Copy Status = Mounted
Server B all mailboxes are Isactive = True and Copy Status = Mounted

In Server A
Exchange Management Console
Server Configuration
Mailbox
Server A all mailboxes are IsActive = True and Copy Status = Mounted
Server B  all mailboxes are IsActive = false and Copy Status = ServiceDown

recreated mailboxes did not work
0
 
LVL 10

Expert Comment

by:chubby_informer
ID: 38419349
try recreating the AD account
0
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LVL 44

Expert Comment

by:Amit
ID: 38419483
Not sure why mailbox and AD account recreation required. I guess this DAG, did u checked network is working fine.

Run Cluster health check from cluster snap-in
0
 

Author Comment

by:CBB
ID: 38419645
I am not  using DAG and where is the Cluster snap in
0
 
LVL 44

Assisted Solution

by:Amit
Amit earned 750 total points
ID: 38419663
Ok, open EMS and run below command and post the result

Test-ServiceHealth
0
 

Author Comment

by:CBB
ID: 38419738
Server B results
[PS] C:\Users\tmpisu3\Desktop>Test-ServiceHealth

Role                    : Mailbox Server Role
RequiredServicesRunning : True

ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeIS, MSExchangeMailboxAssistants, MSExchangeMailSubmission, MSExchangeRepl, MSExchangeRPC, MSExchangeSA, MSExchangeSearch, MSExchangeServiceHost
, MSExchangeThrottling, MSExchangeTransportLogSearch, W3Svc, WinRM}

ServicesNotRunning      : {}


Role                    : Client Access Server Role
RequiredServicesRunning : False

ServicesRunning         : {IISAdmin, MSExchangeAB, MSExchangeADTopology, MSExchangeFBA, MSExchangeFDS, MSExchangeMailboxReplication, MSExchangeRPC, MSExchangeServiceHost, W3Svc, WinRM}ServicesNotRunning      : {MSExchangeProtectedServiceHost}

 
Role                    : Hub Transport Server Role
RequiredServicesRunning : True

ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeEdgeSync, MSExchangeServiceHost, MSExchangeTransport, MSExchangeTransportLogSearch, W3Svc, WinRM}
0
 
LVL 9

Assisted Solution

by:sirakov
sirakov earned 750 total points
ID: 38419968
net start MSExchangeProtectedServiceHost
if it fails remove your proxy
all credits should go to @amitkulshrestha
0
 

Author Comment

by:CBB
ID: 38420006
ok Thanks the
net start MSExchangeProtectedServiceHost
worked fine and then I ran the test command worked fine
but I am not back to my original problem

[PS] C:\Windows\system32>Test-ServiceHealth
Role                    : Mailbox Server Role
RequiredServicesRunning : True
ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeIS, MSExchangeMailboxAssistants, MSExchangeMailSubmission, MSExchangeRepl, MSExchangeRPC, MSExchangeSA, MSExchangeSearch, MSExchangeServiceHost
, MSExchangeThrottling, MSExchangeTransportLogSearch, W3Svc, WinRM}
ServicesNotRunning      : {}

Role                    : Client Access Server Role
RequiredServicesRunning : True
ServicesRunning         : {IISAdmin, MSExchangeAB, MSExchangeADTopology, MSExchangeFBA, MSExchangeFDS, MSExchangeMailboxReplication, MSExchangeProtectedServiceHost, MSExchangeRPC, MSExchangeServiceHost, W3Svc, WinRM}
ServicesNotRunning      : {}

Role                    : Hub Transport Server Role
RequiredServicesRunning : True
ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeEdgeSync, MSExchangeServiceHost, MSExchangeTransport, MSExchangeTransportLogSearch, W3Svc, WinRM}
ServicesNotRunning      : {}

In Server A
Exchange Management Console
Server Configuration
Mailbox
Server A all mailboxes are IsActive = True and Copy Status = Mounted
Server B  all mailboxes are IsActive = false and Copy Status = ServiceDown

recreated mailboxes did not work
0
 
LVL 44

Expert Comment

by:Amit
ID: 38421401
Are you sure you are not using DAG? Can you share the DAG screen shot , take it from EMC...or run test-replicationhealth and post it here.
0
 

Accepted Solution

by:
CBB earned 0 total points
ID: 38429873
hi everyone

 I am so sorry I am on a week vacation.
 Thanks for all the assistance
0
 

Author Closing Comment

by:CBB
ID: 38446901
thanks for the all the help
0

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