Exchange 2010 SP2 Retention Poliicy
Posted on 2012-09-20
I've setup a retention policy for deleted items, sent items and inbox items.
The policy is to permanently delete items from those 3 folders older than 1 year.
The inbox and sent items one is working perfectly.
The deleted item one is not.
Now first off, let me say that I understand that the deleted item policy is calculated differently than the inbox or sent item one. I know that the clock starts ticking on those when the email is moved to the deleted items folder.
At first this server was Exchange 2010 SP1 and I upgraded it to SP2 to see if that would fix this issue. Now when this was on SP1, I didn't even see a retention tag get applied to the deleted items, but now that it is upgraded to SP2, I do see the retention policy is applied to all items.
However, here is the issue...the retention policy shows the correct expiration date for all items down to ones that were deleted on 8/23/2012, however once you go past that..for example a deleted email that was deleted back say in 9/5/2011 shows an expiration date of 8/23/2013.
I loaded up MFC MAPI and looked at these some of these items, and the ones showing a deletion date of 8/23/2013 but were deleted on 9/5/2011 show a PR_RETENTION_DATE of 9/5/2012. So according to MFC MAPI, it appears the retention date is correct, but it's not getting deleted / not showing up correctly in OWA.
So I'm not sure what's going on here.
Anyone seen this before?
I'm thinking maybe the quick answer for now is to write a script to delete all items in the deleted items folder older than 1 year for now and automate for 1 year till this catches up lol.