Quickbooks could not save your form as a pdf file

I just did a fresh install of Windows 8 Professional RTM and installed Quickbooks Premier 2012.  I am having a problem saving to PDF.  I am getting the error "Quickbooks could not save your form as a pdf file"

I know there is not much information on Windows 8 but any advice on what I should check would be greatly appreciated.
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ptsolutionsincAsked:
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tomcahillConnect With a Mentor Commented:
I confirmed it on the QuickBooks forums.  They will not support 2012 on Windows 8.  2013 WILL be supported, but via an update after Windows 8 is officially released.  So, even buying 2013 right now will not work right away.

Here is what I have done, because I am in the same situation as you.  I have set QuickBooks 2012 to run as Administrator.  Most of the time I am able to send a single invoice, or statement, or save as PDF ONCE.  Then if I need to do another I am required to close QB and open it up again.  Sometimes I can just close the company file and re-open it and it works.

I have also installed the QB2103 trial.  It performs in a similar manner, however I don't need to run as administrator.

Neither are perfect solutions, an alternative route would be to setup Windows 7 in a Hyper-V environment and use that for QuickBooks.
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Bill BachPresidentCommented:
Obviously, this is a brand new environment, and I would surmise that something changed in Windows that makes the QB stuff break.  I'm sure you've found the same conclusion.

Suggestions:
1) Try monitoring the process with ProcMon and try to find the exact point of the failure.  You may be able to discern a registry key or some file system access that is failing.
2) Try installing PrimoPDF, and use that as a PDF Writer.  if this works, then the problem is likely within the QB PDF driver only.
3) Contact Intuit TechSupport and see if they formally support Win8 yet!
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ptsolutionsincAuthor Commented:
When running ProcMon,  and filtering qbw32.exe and trying to save to PDF, I get a bunch of registry "Name Not Found".  Not sure if QB is looking for OS registries that no longer exists in Windows 8.  I then installed QB on my laptop with a fresh installation of Windows8 with no other additional apps to confirm nothing is conflicting but get the same error.

I guess I will wait for now and hopefully Intuit comes out with a patch.
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Bill BachPresidentCommented:
Were they only "Name Not Found"?  Or did you also see any "Access Denied" messages coming back that could indicate registry rights issues?

Any luck using Primo PDF or Adobe PDF Writer?
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ptsolutionsincAuthor Commented:
Not one "Access Denied".  A boatload of "Name Not Found".  I have Adobe Acrobat and can print to PDF but the built-in Save to PDF is needed to Email invoices directly from QB.
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Bill BachPresidentCommented:
Drat.  Last suggestion I can think of:  Try comparing the registry and file accesses from a working system with that from the non-working one.  You might find a case whereby a registry setting or file exists on Win7, but not on Win8...
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ptsolutionsincAuthor Commented:
I contacted Intuit support and they would not help me since Windows 8 is officially not released.  They did however tell me that QuickBooks 2013 has been released and it does support Windows 8.  I just bought 2012 about six months ago and am not in the mood shelling out $349 for 2013.  I guess for now I will boot up my Windows 7 VM and run QuickBooks from there.  Hopefully they release a patch.
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tomcahillCommented:
They never release a patch for this.  I have seen it from XP to Vista, Vista to 7, and now 7 to 8.  The only fix is to buy the new version.  They have you between a rock and a hard place and they know it.
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ptsolutionsincAuthor Commented:
That's what I am worried about.  It would hurt me to have to buy 2013 when I just bought 2012 a few months ago.
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ptsolutionsincAuthor Commented:
Before installing Windows 8 I performed a P2V on my Windows 7 machine using VMware and for now am using QuickBooks on the Win7 VM.  I did notice that in Win8 it does create the PDF once but I invoice my customers once a month and use the "To be emailed" feature where I send all my invoices in one shot.  for "To be emailed" to work, print to PDF has to work 100%.
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ptsolutionsincAuthor Commented:
Since Intuit does not have a fix for 2012 on Win8, I am stuck using a VM.
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