Outlook 2010 on exchange 2007 with multiple email profiles

Posted on 2012-09-21
Last Modified: 2012-09-24
I've recently upgraded a pc which is used by multiple users to win7 and Office 2010.  Individual mail profiles for 6 users were created in Control Panel - Mail.

They log in to the PC through AD with a generic profile, but have their individual email boxes.
What happens when they load Outlook 2010 and choose their personal mail profile is the password prompt pops up, but if they hit the 'cancel' button, the cached mailbox for the selected mail profile loads which allows anyone to see a particular users email.  Outlook does not connect to exchange though since no login was provided.

Previously they were using Outlook XP (2002), where if you hit the 'cancel' button, Outlook would just close down.
To allow for this behaviour, the security settings under the account profile had to be set to 'None', but this option is no longer available in 2010.

I need the same Outlook behaviour which we had in version XP replicated in 2010.

I've tried running in cached mode and not... same problem.  I also enabled the 'Always prompt for logon credentials' checkbox which did not help.

Any suggestions?
Question by:trixtaz
    LVL 52

    Accepted Solution

    Outlook 2002 used to close down right away as it could only work with Online mode and i guess you now have cache mode selected ... if you make the Profiles Online it wouldnt store any data locally and it would start doing the same what it did with Outlook 2002.

    - Rancy
    LVL 8

    Assisted Solution

    Delete the profiles, then make sure it's not in cached mode when you set up the new profile.

    Author Closing Comment

    Recreating the mail profiles without enabling cached exchange mode worked.

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