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User can't open links in Outlook 2010

I've googled this and found solutions to try but none have worked so far.  We have a consultant who gets this error message when clicking on links in emails.
error message
Between the user and myself we've tried resetting IE settings, installing Firefox (setting it default, checking links, setting IE default again), Junk mail settings (disable links and other functionality in phishing messages), uninstalling Office 64-bit and reinstalling Office 32-bit and still the issue persists.  

The problem is that when I log onto her laptop Outlook gives me no problems so I'll be getting her to stay logged in so I can try to fix this but I was hoping someone might have encountered this problem or know something that can help me find a solution.  Any replies are greatly appreciated!!!
1 Solution
It has to do with your default browser. This will fix it: http://support.microsoft.com/?kbid=310049#fixit4me
HSI_guelphAuthor Commented:
Yes this solved the issue!  TYVM!!

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