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Unable to gain access to Organization Management Exchange 2010

Posted on 2012-09-21
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Last Modified: 2012-09-21
there was some active directory corruption and the Organization Management Security group  was not listed in AD.  I was able to get the Security Groups recreated by using Setup /PrepareSchema and setup /prepareAD.  I still do not have access to the Organization Management even after adding the Administrator account to the correct security group.
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Question by:biswain
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8 Comments
 
LVL 4

Expert Comment

by:johan_v
ID: 38423263
Hi,

What is the exact error you got and I assume you also got the same error when trying to access the management shell?

Jihan
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Author Comment

by:biswain
ID: 38423294
I am not receiving an error when accessing the EMC.  When I select the Hub Transport under Organization Configuration, the only options I have on the right are New Transport Rule or New Journal Rule.  I am currently trying to add a New Accepted Domain, but I do not have that as an option.  I can go to the Properties of an existing domain, but all options within the Properties are grayed out with a Lock.  I have attempted to go in through the RBAC from toolbox, but I receive an access denied.
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LVL 4

Expert Comment

by:johan_v
ID: 38423406
Hi,

Did you try it on your local machine or also directly on the server?

Regards,
Johan
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Author Comment

by:biswain
ID: 38423409
I am attempting this directly on the Exchange server.
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LVL 4

Expert Comment

by:johan_v
ID: 38423501
Open the management shell and run the following cmdlet:

Get-ManagementRoleAssignment -GetEffectiveUsers | ?{$_.EffectiveUserName -eq "Your username"} | select Role

Regards,
Johan
0
 

Author Comment

by:biswain
ID: 38423542
Role                                                                                                                  
----                                                                                                                  
Mailbox Search                                                                                                        
Retention Management                                                                                                  
Transport Agents                                                                                                      
Mail Recipients                                                                                                        
Message Tracking                                                                                                      
Monitoring                                                                                                            
Mail Recipient Creation                                                                                                
Unified Messaging                                                                                                      
Recipient Policies                                                                                                    
View-Only Configuration                                                                                                
Mail Enabled Public Folders                                                                                            
View-Only Configuration                                                                                                
UM Mailboxes                                                                                                          
Mail Enabled Public Folders                                                                                            
Exchange Servers                                                                                                      
Audit Logs                                                                                                            
Journaling                                                                                                            
Exchange Connectors                                                                                                    
Message Tracking                                                                                                      
View-Only Recipients                                                                                                  
Transport Hygiene                                                                                                      
User Options                                                                                                          
Public Folders                                                                                                        
UM Prompts                                                                                                            
Migration                                                                                                              
Receive Connectors                                                                                                    
Distribution Groups                                                                                                    
Monitoring                                                                                                            
Legal Hold                                                                                                            
View-Only Recipients                                                                                                  
Exchange Server Certificates                                                                                          
ApplicationImpersonation                                                                                              
View-Only Recipients                                                                                                  
Receive Connectors                                                                                                    
Database Copies                                                                                                        
View-Only Configuration                                                                                                
Exchange Virtual Directories                                                                                          
Move Mailboxes                                                                                                        
POP3 And IMAP4 Protocols                                                                                              
Transport Queues                                                                                                      
Databases                                                                                                              
Transport Rules                                                                                                        
ApplicationImpersonation                                                                                              
MyBaseOptions                                                                                                          
MyContactInformation                                                                                                  
MyProfileInformation                                                                                                  
MyRetentionPolicies                                                                                                    
MyTextMessaging                                                                                                        
MyVoiceMail                                                                                                            
MyDiagnostics                                                                                                          
MyDistributionGroupMembership                                                                                          
MyDistributionGroups
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LVL 4

Accepted Solution

by:
johan_v earned 2000 total points
ID: 38423566
It looks like the rbac roles are also a bit screwed up try the  following steps:

Launch the Exchange Management Shell (EMS)
Run “Add-PsSnapin Microsoft*” to load the snap-ins that you need to install RBAC
Run the “Install-CannedRBACRoles” cmdlet to install the out-of-the-box RBAC roles that you’d expect to be defined for Exchange 2010 SP1.
Run the “Install-CannedRBACRoleAssignments” cmdlet to install the out-of-the-box role assignments (that obviously depend on the roles that you’ve just installed).
Close EMS
Restart EMS to create a new session. During session initialization, Exchange will reload the roles and role assignments that are available to the user, so you should be able to retry the failed operation to see whether the reinstallation of the RBAC roles and role assignments has fixed the problem.
0
 

Author Comment

by:biswain
ID: 38423622
That is great.  Thank you.  All the exchange access seems to have been restored and I am again able to add in the additional Domains needed.  Thank you.
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