SharePoint 2010 - Problem adding users to SP groups- Internet Explorer cannot display the webpage

Posted on 2012-09-21
Last Modified: 2012-11-12
Hellow Experts,

I am a new Site Collection Admin for a SharePoint 2010 Site.  
I just started developing today and am already troubleshooting my first issue.  I am having trouble adding a user to a group.  It doesn't matter which group. Members, Views, even other Site Collection Admins.  When I attempt to do so I am able to get as far as picking a name from Active Directory, however when I click OK, I get this message/Dialog and the name is not added to the group:
"Internet Explorer cannot display the webpage"

The site has virtually been untouched with the exception that turned publishing features on.
Any thoughts?

Question by:MikeXna
    LVL 11

    Accepted Solution

    The only time I've seen this message is when I saw a portal with more than 200 items in the site permissions list. This is a bug and the only way to fix it as I know is to reconfigure all permissions using an AD groups.
    It will reduce the items in the site permissions list and than it should work.

    To check it please try to access "Site Actions->Site Permissions" page and check the number of rows you see there.

    Another cause of the issue can be a network issue. But this one you can't check by yourself as a Site Collection Admin - you'll need an IT to check this.

    Please read this thread for more info about the issue:
    LVL 38

    Expert Comment

    Sounds like a page, or pages, weren't properly deployed during the install.  I would run the Products Config Wizard again.  Don't choose to disconnect from the existing farm.

    Author Comment

    Thanks all for your replies so far.
    I checked site permissions.  I only had a hand full of users there.
    At this time, I may be leaning on it being a network issue as I can add users when accessing the site over my VPN connection...

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