Adobe Flash player installation error in Remote desktop login

Posted on 2012-09-22
Last Modified: 2012-12-11
Hi, we have several remote desktop users in a Win2008 R2 Terminal server environment.  Each time the users logged into their remote desktop, the Adobe screen popped up with an error.  
Error msg is: "You must have administrative privileges to install Adobe Flash Player. Pls log on with administrative privileges and try again."  This is with regards to Flash player 11.2.
I've attached the error screen shot here.

Is there a way so that users won't see this msg again?
Question by:Soho_Dan
    LVL 18

    Expert Comment

    You have installed Adobe Flash player like this:

    you have
    But you have to install it like here:

    have to
    Otherwise Flash player will try to update always if an update is available. And if the user has no permissions it will fail.

    Author Comment

    Actually, I chose Notify me (option 2).  So what is the solution?
    LVL 18

    Expert Comment

    That's wrong because also the user will get a Notification. If the user wants to install it also fails. You should choose the last option ( 3 ) .

    Author Comment

    You didn't say what the solution is.  Should I reinstall Adobe Flash player and then select option 3?
    LVL 12

    Accepted Solution

    Have you tried logging in as admin and updating the Flash Player?  There have been security flaws in older versions, so I'd recommend keeping the player up to date.

    Author Comment

    I believe I did logged in as admin.  Will try that when everyone else is logged out one night.
    LVL 37

    Expert Comment

    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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