unable to receive email, exchange 2003

Posted on 2012-09-22
Last Modified: 2012-09-23
After server restart, email can still be sent, but no email is being received, and no non delivery notifications are sent to external senders.
Remote web workplace/OWA is also unavailable.
Question by:AE_JB
    LVL 30

    Assisted Solution

    Try re running the mail wizard again.
    LVL 23

    Accepted Solution

    Check SMTP on
    LVL 52

    Assisted Solution

    Check Inbound and Outbound email flow with

    Also if you have made any changes to MX PTR on the ISP it will take time to replicate to all DNS servers.
    Not sure if you have made any IP changes for your MX or PTR internally or made some changes to if you have on the Firewall ??

    - Rancy
    LVL 19

    Assisted Solution

    Check your MX is pointing to correct public ip.
    Telnet your public ip and send a mail and check.
    Do you have any third party smtp relay?
    Stop AV and check.
    Check in the default smtp virtual server access tab connection and it should be allow to all.
    LVL 17

    Assisted Solution

    - what does message tracking tell you?
    - what do you see reported in event viewer?

    Remote web workplace/OWA is also unavailable.
    restart IIS, at the command prompt type" iisreset
    LVL 17

    Assisted Solution

    verify the SMTP virtual server is running, in EMC / first administrator group / servers / server name / protocols / SMTP / Default SMTP virtual server if it has a red x start the service.

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