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mkramer777
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can't find program or laser fiche instance

This is for a Windows 2003 Standard server.I use a document imaging program called Laserfiche.  It uses SQL.  I rebooted the server and when it came back up the Laserfiche program is gone.  No idea what is going on.  There is a process called LF.exe that needs to be going to make the program run.  It was not in the list so I went into services to try and start it.  When I looked in there the 3 services that were there this morning to start Laserfiche are gone.  And the SQL services for Laserfiche are gone as well.  Also the Laserficeh client software that was installed on the server to access the program cannot be found in add remove programs.  I also cannot connect to the Laserfiche instance using SQL 2005  Express.  It is like I am logged into a different server.  Any ideas?
Windows Server 2003Microsoft SQL Server 2005

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albelo

8/22/2022 - Mon
albelo

Hi mkramer777,

Few question for you.

1) Is it possible that Laserfiche was uninstalled by mistake?
2) Can you find the raw SQL Data files?
3) Is there more than one drive on this system?
4) Is it possible that you booted from a different hard drive and/or partition?
5) If you look through the \Program Files\ folder, do you see the Laserfiche folder?
6) Is there a Server folder below it or a Client 8 (version I'm using)?
mkramer777

ASKER
FYI.  I am intermediate in my knowledge of servers.  This is an HP Proliant server.  It is using Raid I'm sure.  Could it have booted somehow into another hard drive.   I do see the lasefiche folder and insided there is a client 8 folder but there is no an executable to run anything inside it.  How and where do I find the raw SQL data files?
mkramer777

ASKER
New problem.  I had logmein installed on this machine or the past year and now this morning it is gone.  What is going on?  Programs are being uninstalled by themselves?  Has to be an explanation.
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rwheeler23
ASKER CERTIFIED SOLUTION
albelo

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