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Unable to create a new signature for Outlook 2010 user

We have roaming profiles on our domain and everyone in the office can create their own signature in Outlook 2010. However there is one user in the office who cannot. When I go to Outlook 2010 Options to create a new signature I click the new button, name the signature and click OK. But when I do this nothing happens. In fact there is no "Signatures" folder in the User\Appdata\Roaming\Microsoft directory for said user. So Outlook isn't even creating one. I've check this user's permissions for his user directory on the server and have verified that he has the necessary access to create/write to the above folder.

I have also completely removed Office 2010 from the system (with Revo Uninstaller) and reinstalled it; but get the Same results. This is the only problem the user is having and the roaming profile works fine for all other tasks.

ASKER CERTIFIED SOLUTION

mlongoh

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MPJHorner

Firstly, does can he/she create a signature on a different PC? [edit above states this]

Delete the outlook profile and try again

nti1999

ASKER

I had the user log into my PC today and create the signature there w/o issue. I then had him log into his own PC again and he was able to see the signatures he had created on my system. He's also able to create new signatures on his system now. Weird...but it is now working. There may have been something going on with his roaming profile on that system that may have resolved itself when he logged onto mine.

Thanks!

Discojuan

I know this is a really old question but I found it doing a google search and was able to resolve my problem by going to the User\Appdata\Roaming\Microsoft folder and creating the "signatures" folder manually. I had the same exact symptoms that the original post describes.