troubleshooting Question

Windws 7 Embeded USB Support

Avatar of bmcollis
bmcollis asked on
Windows 7
2 Comments1 Solution382 ViewsLast Modified:
I have serveral HP T 5740e Thin Clinets (TC) deployed in a lap environment.  They are being used to browse the internet and have the advantage, that if a user does things they shouldn't simply turning them off/on resets the machine back to a knowen configeration.
Howerver they are wanting to save documents they create using goodgle docs etc onto USB drives and I can't seem to figure out how to the TC in user mode to see and allow access to the USB Keys.
When I log into the TC as an administrator, I can see and access the USB key, so I know the device supports it.
If logged in as a "user", which is the default when it is powered on, in Devices and Printers, the Key is displayed, but I can not open it or browse the files.
When logged in as the Administrator, I ran gpedit.msc, and all settings are "not configured", si I do not beleive the issue is a policy issue.  BTW they are not members of a doamin and do not get any "Group Policy" distrubuted to them.

Finally, access to these devices is not easy, so plenty of ideas would be apprciated so I can go try several ideas in one visit.

Thank you
ASKER CERTIFIED SOLUTION
Andrej Pirman

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