Synarc
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Printing documents with Visio Drawings in Microsoft Word
Hello,
One of my end-users is having a problem printing documents with Visio drawings in Microsoft Word 2010. Every time she goes to print the doc to the printer the Visio drawings don't show up. I've installed Visio 2010, complete install. I re-installed Office 2010, complete install - all programs are run locally, but she is still having this issue. Anyone have any ideas on why or what is causing this problem for her. We can and have converted the Word docs to PDFs, and then printed them, which worked, but she wants to print from Word as all the documents are in the .doc/.docx format. Another user I setup with the exact same configuration on his computer can print. Please help.
Jon
One of my end-users is having a problem printing documents with Visio drawings in Microsoft Word 2010. Every time she goes to print the doc to the printer the Visio drawings don't show up. I've installed Visio 2010, complete install. I re-installed Office 2010, complete install - all programs are run locally, but she is still having this issue. Anyone have any ideas on why or what is causing this problem for her. We can and have converted the Word docs to PDFs, and then printed them, which worked, but she wants to print from Word as all the documents are in the .doc/.docx format. Another user I setup with the exact same configuration on his computer can print. Please help.
Jon
Try to find differences in printer settings
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Thanks for accepting my answer -- but for the benefit of anyone else reading this question, can you tell us what resolved the problem?