serivces.msc>stop windows update service>c:\windows\softwaredistribution\datastore>delete the .edb file
c:\windows\softwaredistribution\download>delete the contents of this folder
services.msc>start windows update service>run updates and let me know the results. If there is still a failure please upload copy of event viewer logs
Steven Carnahan
Make sure the BITS (Background Intelligent Transfer Service) service is running as well.
gerlis
ASKER
Trying it now...
Watch this space..!
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m3mph1s1: didn't work :-( I'll try to grab the event viewer logs for you. Where do I find them?
pony10us: currently trying with BITS started
m3mph1s1
right click comuter icon>manage>event viewer>windows logs>
I want application and system logs please.
Also, you can try to run a sfc /scannow from an elevated command prompt too
Steven Carnahan
I just went through this with my Windows 7 Home and in my case there were a number of issues but the one that finally resolved it was missing BITS reg settings.
I have just tried installing one updates (unticking all the others) asked me to re-start, and it worked!
I am now trying another 2 at once. Crumbs this is going to be tedious!
Also it doesn't mean the original cause has been fixed? Or it may be there is one corrupted update that is affecting the system when run en bloc?
Your help has saved me hundreds of hours of internet surfing.
fblack61
jcimarron
gerlis-- That Capture2.jpg says you have successfully installed 30 of 31 Updates. Click on View Update History to learn which one did not. You could then try to install from Windows Download Center.
Just tried another two at random. That worked OK. Just doing 5 more at random.that worked. Now trying another 10. All OK and the final 12. All worked1
All updates installed successfully. I have no idea what was causing the problem or whether this will recur in the future
It is late here in the UK, almost midnight, and I need some sleep! I will check the lepto ptomorrow morning and if all still OK, I'll award the points.
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Steven Carnahan
I remember finding something about one update that was causing an issue. I think it ended with 773 but I installed that one alone like it said and that didn't take care of my issue. I did see many places that suggested doing them in smaller groups so it sounds like that may have taken care of your issue.
As I stated, I had to dig deeper to find the underlying cause of my issue. From what I could find I may have had a Malware insfection that caused the problem but when Malwarebytes removed it it didn't fix the update problem. I didn't notice until a few weeks later when Microsoft announced an important update that the rest of my family got and I didn't.
Glad yours is taken care of and that it wasn't as serious as mine. :)
jcimarron
pony10us--.NET Framework updates often are a problem especially when part of a group. I usually install them separately.
gerlis
ASKER
Indeed I recall I have come across .NET update problems elsewhere before.
This morning the laptop seems fine. Windows U[pdate reports there are no new updates available.
Thanks to all, but jcimarron hit the spot with doing the updates piecemeal.
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serivces.msc>stop windows update service>c:\windows\softwar
c:\windows\softwaredistrib
services.msc>start windows update service>run updates and let me know the results. If there is still a failure please upload copy of event viewer logs