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chima
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Windows 7 wireless access

Hello,
Please help me understand a problem I had.  I'll explain the problem and solution as clear as I can.
I had to reset my access point to solve a problem.  Prior to the reset both my Desktop Vista OS and my laptop Windows 7 OS had wireless connections.  After the reset, I had to re-establish the wireless connection on the Vista OS.  I used the same Security key I had from the past.
I then attempted to do the same with my Windows 7.  I was able to create the wireless network, using the same network name and security key as I had and used on the Vista OS.
The problem I had with the Windows7 is that it could not connect.  The signal icon showed it was green and the signal was strong.
The solution turns out to be the wireless profile, which also changed the password, as shown in the hub's GUI.  So, I was using the same Security key I used on the Vista OS.
The same security key did not work on the Windows 7 OS.
I don't understand why the "network password" would be changed.  And it appears that  the "network password" is the Security key, why?
I think initially I had to use the newly changed password, and while I was troubleshooting I deleted the Profile.
Why was I able to connect with the Vista OS, but not with the Windows 7 OS?
Wireless NetworkingNetworking Hardware-OtherMicrosoft Legacy OS

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John

8/22/2022 - Mon
SOLUTION
John

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SOLUTION
Darr247

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chima

ASKER
Darr247, I used the same "old" SSID (Security key).  This morning, on the Vista OS, I deleted the wireless network and re-established it with the new "network password" and it worked, as I expected that it would.
thinkpads_user, I do not think the AP had MAC filtering, because the Comcast tech support did not mention it.  All that was done is to get the network password and use that password in establishing the wireless network on the Windows 7.
I had suggested accessing the AP from the Vista OS, but he said that it had to be a "wire" connection from the Windows7 OS.  I guess, this created the profile when I connected the ethernet cable.  Once I connected the cable I got internet connection immediately.
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chima

ASKER
thinkpads_user and Darr247, I apologize for the wait.  The problem happened again.
This time it had to do with the Security Mode/Protocol type; WPA/WPA2-PSK (TKIP/AES).
The hub did not like having the "two" set, so it was changed to one, then back to "two."
So far it has not failed, and I have not reset the hub either to test it.
I will issue the points shortly.
thanks
chima

ASKER
thanks
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John

Thanks and I was happy to help you. .... Thinkpads_User