Outlook 2007
Hi All, My Outlook 2007 crashes within the first minute of opening.
I have un-installed and re-installed 3 times with 3 different cd's and licenses.
Same issue. Here is the error report that I get each time.
Help!!
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 4542840f
Fault Module Name: OUTLFLTR.DLL
Fault Module Version: 12.0.4326.0
Fault Module Timestamp: 44c81343
Exception Code: c0000005
Exception Offset: 0004acff
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 4105
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
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C:\Windows\system32\en-US\
Thanks, Randy
I have un-installed and re-installed 3 times with 3 different cd's and licenses.
Same issue. Here is the error report that I get each time.
Help!!
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 4542840f
Fault Module Name: OUTLFLTR.DLL
Fault Module Version: 12.0.4326.0
Fault Module Timestamp: 44c81343
Exception Code: c0000005
Exception Offset: 0004acff
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 4105
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\
Thanks, Randy
It seems to me there might be a conflict with anoth
er resident application/service. What I would do in this case is run msconfig, go to service and startup tabs, disable any service or application that does not have Microsoft under Manufacturer column, restart the computer and test the Outlook. If it works fine then follow your judgement about re-enabling services and applications again starting with the ones you trust most. Repeat this until you find out which service or application is causing the conflict. Best of luck
er resident application/service. What I would do in this case is run msconfig, go to service and startup tabs, disable any service or application that does not have Microsoft under Manufacturer column, restart the computer and test the Outlook. If it works fine then follow your judgement about re-enabling services and applications again starting with the ones you trust most. Repeat this until you find out which service or application is causing the conflict. Best of luck
have you installed any 3rd party plugins?
apparently, there is a new version of outlfltr.dll in office SP1. most likely, installing or rollbacking the service pack would do.
you may want to recreate a new profile before you try to play with the service pack just in case
not using outlook at all would obviously be a much simpler option if you don't need MAPI, shared calendars, or shared contacts
you may want to recreate a new profile before you try to play with the service pack just in case
not using outlook at all would obviously be a much simpler option if you don't need MAPI, shared calendars, or shared contacts
if you want to check that third-party plugins are not the problem, you can run outlook in safe mode using something like 'outlook.exe /safe' from the command line. don't forget to make sure existing outlook instances are dead beforehand
If it's a pop account it could be a corrupt PST file. Please run scanpst.exe on the PST file the user uses and see if the crashing issue stops.
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OK Thanks, I will give these methods a try and report back.
Randy.
Randy.
ASKER
emails and then crashes.
Thanks, Randy