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Lenovo X1 Carbon says "plugged in, not charging"

I just started ording the Lenovo X1 Carbon and the first one I set up is a day old and the battery is at 2% and condition is good but when I plug it in I get "plugged in, not charging"
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wolfcamel
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check the battery isnt loose, or there is some dirt or paper or similar on the connectors to the battery.
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bergquistcompany

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It's under the keyboard and not customer replaceable so I can't get to it.  Wanted to see if someone has heard this rather than having to call Lenovo
Tried going to Device Manager>Batteries>Right Click the battery> Properties> Rollback driver? Or even Update driver. Very uncommon for it to be a driver problem, but, its worth a shot.
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Sommerblink
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