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windows 7 automatically downloads and installs at times not set

I have a small business customer who does not want windows to update during business hours. I set updates to install at 3 am. However, updates download and install at anytime. One yesterday at 3:10 PM while the president of the clinic was trying to work on the server, and the update slowed her to a snails pace. I turned off automatic updates until I can find a solution for absolutely setting the time to download and install.
 
Thanks for any help!
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Nancy McCullough
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start -> control panel -> windows update -> change settings (on left hand side)

Pick a time when there is power to the computer, but nobody is working (like 3am)
Is the customer turning the computer OFF overnight? Could well be, and then could be why updates are installing.

Another way is to download but not install. Then the updates will install at shutdown. Make sure the computer is well up-to-date and then explain to the customer that they must be (a) altert to the update icon in the shutdown icon and (b) must wait for the updates to install.

... Thinkpads_User
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check also if the time settings are correct
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atf3doc

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the updates were set to install at 3 am...but they were installed at 3 pm...the time settings are correct. Just downlloading the updates is a  problem because the prsident remotes in to do work, and the update download is starving the bandwidth. I have turnede off automatic updates while I look for a way to set6 time for downdload and install.
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It's 50 degrees in my office. I apologize for any fat fingered typing.
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John
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@atf3doc - Thank you and good luck with your customer. .... Thinkpads_User