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mfileeFlag for Netherlands

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Adobe CS6 multi user problem

Hi,

We have some problems with Adobe CS6.
The install is going fine.
But when we try to start Photoshop or Illustrator, we will get an error code and after a few seconds the program will close.

We want to use it in a domain on Win XP computers.
Starting the program as a local user or a local admin the programs works fine.
But when we start it with a domain user it will get an error code.
Error code:
AppName: illustrator.exe  AppVer: 16.0.0.682  ModName: scriptingsupport.aip
ModVer: 22.0.128.0  Offset: 0019d2c8

 Hope someone can help.

Danny
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Merete
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Hi Danny there seems to be some controversy with this upgrade
Was this an upgrade?
You need the previous version to upgrade on to.
CS6 machine-to-license relationship
http://blogs.adobe.com/oobe/2012/06/imaging-cs6-attack-of-the-clones.html

Guidance for IT Admins for Adobe Certificate Revocation
Adobe is currently investigating what appears to be the inappropriate use of an Adobe code signing certificate for Windows*. We plan to revoke the impacted certificate on October 4, 2012 for all software code signed after July 10, 2012. We have created a web page with guidance for IT admins and will continue to update that page as we learn more and can refine our advice as well info for the public:
http://blogs.adobe.com/oobe/

Hope it assists a little
Merete
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ASKER

Hi Merete,

This is not an upgrade, but we do a clean install of CS6.
It's also not a deploy or image.
I think it's an user profile issue.
When we try it with a domain user with an existing server profile the program wil not start.
When we give this user a new profile or we create a new user and profile,  the program will start correctly.

I think it's not the intention to create for all our users new profiles.

Danny
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Merete
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ASKER

Hi Merete,

We're going to adjust our local default user.
By installing Adobe with this user account, and give our domain users that ntuser.dat file.
It's not ideal but it seems to work.
Thanks for your help!

Danny