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mrmythFlag for United States of America

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Word 2010 Undo Reached the end and the Redo Greyed out

User was working in a document and track changes was turned on. He did undo many times until it greyed out, expecting to be able to redo, but when he got to the end of undo, redo greyed out too.

What causes this?

Both buttons are greyed out. They only way I can duplicate that would be to close and open the document. He didn't do that.

I can undo way back and then make a change, thus getting rid of the previous redos but I can still redo that last change over and over.

I can't figure out how he got them both greyed out unless he closed it and opened it.
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SStory
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thanks