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Howzatt

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Flagging an emai creates 2 duplicate tasks in Outlook 2010.

One of our users is experiencing an issue where they will flag an email for followup, but then it will create 2 identical tasks instead of just 1.

We can either remove the duplicate task manually or run a duplicates remover, however it does not stop the duplicates from appearing when the next email is flagged for followu up.

We are running Exchange 2010. This is the only user with this issue.
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krish5music
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Hi,

the double entries were displaying in the user task bar?

please confirm.

Thanks!

Krish.
Please try the following steps and let me know.

Close outlook.
Open a command window
 Enter the following command:
 “C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE” /resettodobar


Thanks!

Krish.
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Howzatt

ASKER

Krish, not the task bar. It is Tasks in MS Outlook 2010.

Re the command, I forgot to mention that this user is connecting to a Citrix XenApp 5 published desktop. There are 8 possible servers that this user logs into each morning. Would running this command still help? I assume I would have to run on each server.
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Howzatt

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I found the solution myself.