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Emails delayed in outlook client 2010

emails are delayed for various users in My school district not all and not every message. We have exchange 2010 and outlook 2010. If they login throu owa they have there mail fine but it comes to their outlook client in box a day later. Everything shows on the server in message tracking that the messages were delivered on time.
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Manpreet SIngh Khatra
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How is the Outlook setup ? Is the Outlook running all the time what time stamp is shown in Outlook ?

- Rancy
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How is the outlook setup? I have an exchange 2010 cas server and a exchange pos server and outlook 2010 setup on over 1000 machines. at least  950 machines have not had any problems.  Every single machine has been setup with an identical image from a ghost server.
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I will check cached mode when I can