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MY IP6 is not working what can I do to fix this issues on windows 7

MY IP6 is not working what can I do to fix this issues on windows 7. I already have a static dns and a static ip4 address but now I need my ip6 to start working. how can I fix this I also dont have the software to reinstall the ip6.
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Mustafa L. McLinn
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1030071002--if the above does not help, give us more information about what is not working.
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