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Backup of Windows server 2003 gets faild.

We are using Windows server 2003 with exchange server 2007.
We had set the backup policy. Now the backup is not working. I check the report of backup fail it is giving the following information

Backup Status
Operation: Backup
Active backup destination: File
Media name: "monday.bkf created 11/8/2012 at 12:00 AM"

Volume shadow copy creation: Attempt 1.
Backup of "EXCH-2007\Microsoft Information Store\First Storage Group"
Backup set #1 on media #1
Backup description: "Set created 3/15/2011 at 8:43 PM"
Media name: "monday.bkf created 11/8/2012 at 12:00 AM"

Backup Type: Normal

Backup started on 11/8/2012 at 12:00 AM.
The 'Microsoft Information Store' returned '50d' from a call to 'HrESEBackupSetup()' additional data '-'The 'Microsoft Information Store' returned 'Functions called in an invalid sequence.

' from a call to 'HrESEBackupClose()' additional data '-'
The operation was ended.
Backup completed on 11/8/2012 at 12:00 AM.
Directories: 0
Files: 0
Bytes: 0
Time:  1 second


The operation did not successfully complete.


How to resolve this problem and why this error is coming while backing up the data. please suggest on this. I had check in event viewer also and in that I found the ntbackup errors 8001, 8017 and 8019.
please suggest on this.
Avatar of Sushil Sonawane
Sushil Sonawane
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That usually happens when you do Exchange backups and System State backups during the same job.

I would suggest setting up 2 jobs for backup. Job 1: Backup System State of the server. Job 2: Backup Exchange.

I hope this helps.

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Thanks for replying sushil84,

If i have update service packs it will use more space from my HDD and also increase the CPU usage.
Right now the CPU usage is between 90% to 100%. Suggest on this.

I have one more query about this, if i have update with latest service packs then what it will affect my mailbox as well as on Exchange server?
Please suggest me on this.