Link to home
Start Free TrialLog in
Avatar of TechGSC
TechGSCFlag for Belize

asked on

HP Printer

HP Photosmart Pro B8350 won't print in 13 x 19 size, can print in any other except one mentioned. It shows the power blinking when print job is performed but nothing happens.
 I uninstalled and reinstalled drivers and apps from CD and even did an update . That didn't help.
Avatar of JohnnyCanuck

Possibly this - from the manual.

All media support up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

Maybe you just have to wait a little longer if your computer is a bit slow.
Avatar of nobus
you can always test the problem when installing the printer on another PC
then you are sure it's a printer problem or not
what OS are you running?   W7 has inbuild drivers, so you can try windows update>optional updates
Avatar of TechGSC


Used on system with windows 7 and another with Windows XP Pro/SP3. Results were the same.
Avatar of nobus
Flag of Belgium image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of TechGSC


Uninstalled printer and all other associated application that come with printer , rebooted system. inserted printer driver cd , didnt run it . powered on printer , connected the usb cable , when windows came up with new hardware found  , I just browsed cd located driver  folder and let windows do the rest. Diidn't install any other software , just the driver. Tested printing capability with 13 x 19 and yup SUCCESS ! achieved.