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syssolutFlag for United States of America

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Trouble with Raid in Win 7

I have a thinkserver TS430 and with Experts Exchange found out how to setup the Raid on the LSI MegaRaid SAS 9240-8i.   BUt now I am loading Windows 7 ultimate on it (Customer insists on Win 7), and when I get early into Collecting information it is asking me for a driver but doesn't list which item it wants a driver for.   I was figuring it wants the driver for the Raid card, so I called LSI and they directed me to where the driver for Windows 7 x64 driver for the raid card is.   I loaded it to a flash drive and when that part of Win 7 asks for the driver (again, it doesn't list what driver it is looking for), I direct it to the driver for the RAID card, but it says it cannot find any new hardware."No new hardware could be found.  Make sure the driver files are correct and located on the driver installation media".   Of course at this time when I direct it to the driver on the flash drive, the LSI MegaRaid card shows up in the "Select the driver to be installed " box.   Any idea if this is what it is looking for?   Is it looking for a driver for another piece of equipment?  Any ideas?
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Are you able to complete the Windows install without installing the driver?

If so, get Windows up and running, then look in the Device Manager and that should indicate what device it needs a driver for.
Is it possible it is looking for an enclosure driver? Do you have an external JBOD enclosure? If so, then there really isn't going to be a driver because one is unnecessary as this is a SES target device.
You can try downloading the Unknown Device Identifier software from here:

It will give better details as to exactly what's missing.
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No, I cannot get that point of the installation.

I am not sure what you mean by an external JBOD (Unless you are asking about an external drive) then no, I don't ave one.  

How can I download the Unknown Device Identifier, I cannot get past that beginning part of the Win 7 installation.   Is there a way to do that?
I meant to say on last comment that "I cannot get past this point of installation" where it is asking for this driver.
Yes, I was referring to an intelligent enclosure that may have a built-in processor to monitor fans, bays, LEDs, etc ...Such things create a device that unnecessarily asks for a driver.

Can you get a screenshot (using a cell phone or similar)?  What happens, exactly, if you try to skip past this, or tell it you have no driver, what happens then
The "next" button stays greyed out.   The only two choices are Browse or Rescan and what comes up is a box in froint of this saying "Load Driver"   "A required CD/DVD device driver is missing.   If you have a floppy disk, CD, DVD, or USB flash drive, please insert it now.  Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step".  

In the back of this is the blank "select the driver to be installed".   This is the one that has the "next" button greyed out and just choice of Rescan or Browse.

See Picture below
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That worked.   I used a USB cd rom drive and it got passsed it, then looked for the drive for the RAID card.   It is now loading the operating system.   Onwe question though, the cd rom drve that came with the server is just a regular cd/dvd drive.  It is Sata, and it worked ok to get the operating system to that point.  What causes this?
Thar was the issue.   Thanks for the help.   I installed a USB CD-Rom drive and was able to load the operating system
What causes this?  Nothing really causes this beyond crappy, limited implementation of the ATAPI instruction set.  When a manufacturer creates a CD, Disk, tape, whatever device there is an ANSI specification that describes mandatory and optional commands and how they must operate.

64-bit operating systems and more advanced versions of Windows require the manufacturer to implement the specification CORRECTLY.  They can get away with a substandard job on older operating systems.