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Jegajothy vythilingamFlag for United States of America

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Act for SAGE 2011 - errors

My OS is win 7 prof 64 bit and I have Act for Sage 2011 which I use for contact management successfully.
Of late, I am getting error messages loading Sage or even by botting up.  Attached is an text file of those errors.  
Hope the Gurus could please advice and suggest the fix.  Thank u.
Avatar of COBOLdinosaur
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I am not familar with this product, and I don't know if there are other Experts who know it; so I would suggest that you might want to try  The Sage help center

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In response to Cd& I hope there are others who use ACT and may respond. Let me see if help comes.  Thank u.
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Mike Lazarus
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It is advised to take note of your Current Database location before proceeding with these steps. To find your current Database location select "Help -> About Act -> Database Location" and then copy the PAD File path (I.E, C:\Users\Public\Documents\ACT\ACT Data\Databases\ACT2011Demo.PAD).
Note - Once these steps have been followed you will need to re-configure your preferences from the Tools -> Preferences menu.
1.      Close Act and Outlook
2.      Open My Computer/Computer and browse to the following Location
Windows XP -
C:\Documents and Settings\<Username>\Application Data\ACT\ACT for Windows <Version>
Windows Vista/7 -
C:\Users\<Username>\AppData\Roaming\ACT\ACT for Windows <Version>

Note - In Act 2011 "Act for Windows <Version>" is replaced with "Act Data"
3.      Rename the "Prefences" folder to "PreferencesOLD"
4.      Rename "preferencesBak.xml" to "preferencesBak.xmlOLD"
5.      Rename "preferencesBak#.xml" to "preferencesBak#.xmlOLD" where # is a number from 1-9
6.      Repeat step 5 for each preferencesBak# file
7.      Restart Act
8.      Select "File -> Open Database"
9.      Enter your database path

thank u.