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Jegajothy vythilingamFlag for United States of America

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Apple iPhone 3G

I have an apple and I am trying to switch carriers from AT&T to Straight Talk.  After inserting the Straight Talk SIM card.  The ST number is now active and I can make but when I receive calls, the phone displays a 'Decline' or 'Answer' menu.  I have checked on the settings and the sound is set to a ringtone, and the silent is not checked nor do I see any yellow mark.  
How do I set the phone to answer incoming calls by the normal ringtone that was set.  And I slide the arrow to answer the calls.   Thank u.
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In response to trgrassijr55, my version is 4.2.1 (8C1248) and the Carrier is AT&T 9.0 Model MB 702LL.  The phone according to Straight Talk is still locked, although the SIM card that I had installed is a Straight Talk one,  and as a result I cannot change the data plan.  Although I had put a request last week but it looks like nothing was done and I put another request yesterday.  
But this getting a Decline or Answer button is new and I do not know how to get rid of it, so that the phone will ring and I will slide the button to answer the call.  That is what I want to do.  Thank u for responding.
That 800 # works, thank u.