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jimbecherFlag for United States of America

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Exchange Server 2003 not Receiving Email

I have and Exchange Server 2003 that is not receiving Email. I can ping it and tracert to it but nothing is getting to it. I sent 4 test e-mails hours ago and they didn't show up nor did I get a bounce message.

   Is there any way I can work backwards to determine what is going on? What was the debug bit about telneting to it on port 25?
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ded_ch
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you can also do this locally on the mail server itself to make sure smtp is even working correctly. After that, try it from the machine in your own network to see if the network config of your mailserver is correct.

If the mail is not received, check the receive connector in the microsoft exchange console.
And make sure all exchange services are started in the services console.

Are mails delivered that where send from local outlook clients and sent to internal recipients?
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Sumesh BNR
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After all that has succeeded, you can try the same telnet thing from the outside.

To find out the right address (in case you don't know it) do this on your remote machine:

open a command prompt
type: nslookup -->hit enter
type: set q=mx  -->hit enter
type: <yourmaildomain>  --hit enter

(yourmaildomain is the part after the @ in your mail address.)

It will show you a record called MX which will be your dns name of your mailserver.

Telnet to it using

telnet <yourmxname> 25
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Thanks guys. My customer, in all their infinite wisdom, deleted their MX records. Geesh...