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USG200 SSL certificate

We try to create a new SSL certificate for SSL access to our site. In the USG GUI, we add a new Certificate Request. There is no choice at all when creating the request, the request type  is PKCS#10.
The old certificate which worked fine was a CA-signed X.509 Certificate.
We bought a certificate though Godaddy. When we try to import it, we get the following message:  "errno: -1 errmsg: Invalid character for password"

Any idea ?
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