Quinn Cushing
asked on
IMAP Service Randomly Shuts down in GroupWise 6.5
Hello,
I am attempting to keep an ancient GroupWise server up and running until we port over to Google Apps early next year.
I have an issue where the IMAP service in the GWIA randomly shuts down, preventing any IMAP traffic to or from the server.
If I restart the GWIA, or, toggle the IMAP service in ConsoleOne, IMAP comes back. I've verified this by doing a telnet to the email server name on port 143.
I've noticed the gwia.cfg file in SYS:SYSTEM is different from the gwia.cfg in Domain\wpgate\gwia. The gwia.cfg in SYS:SYSTEM is titled "GroupWise 6 GWIA". The gwia.cfg in Domain\wpgate\gwia is titled "GroupWise 6.5 GWIA".
This must be the issue I'm thinking. We upgraded from GW 6 to GW 6.5 in 2005.
So, I thought the easy way to resolve this was to:
1. Shut down the GWIA.
2. Rename the gwia.cfg in SYS:SYSTEM
3. Copy the gwia.cfg from the domain\wpgate\gwia folder to sys:system.
4. Restart the GWIA.
However, when I did these steps, the GWIA would not load. So, I reverted to the former gwia.cfg.
Perhaps its a path issue, not sure. I can send copies of the two gwia.cfg files and the gwia.ncf files if required.
Thanks.
I am attempting to keep an ancient GroupWise server up and running until we port over to Google Apps early next year.
I have an issue where the IMAP service in the GWIA randomly shuts down, preventing any IMAP traffic to or from the server.
If I restart the GWIA, or, toggle the IMAP service in ConsoleOne, IMAP comes back. I've verified this by doing a telnet to the email server name on port 143.
I've noticed the gwia.cfg file in SYS:SYSTEM is different from the gwia.cfg in Domain\wpgate\gwia. The gwia.cfg in SYS:SYSTEM is titled "GroupWise 6 GWIA". The gwia.cfg in Domain\wpgate\gwia is titled "GroupWise 6.5 GWIA".
This must be the issue I'm thinking. We upgraded from GW 6 to GW 6.5 in 2005.
So, I thought the easy way to resolve this was to:
1. Shut down the GWIA.
2. Rename the gwia.cfg in SYS:SYSTEM
3. Copy the gwia.cfg from the domain\wpgate\gwia folder to sys:system.
4. Restart the GWIA.
However, when I did these steps, the GWIA would not load. So, I reverted to the former gwia.cfg.
Perhaps its a path issue, not sure. I can send copies of the two gwia.cfg files and the gwia.ncf files if required.
Thanks.
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ASKER
Since the server has worked flawlessly for the past 10 days, I am closing this question. Thank you.
ASKER
This was the solution that I found as the author of the post. It's the only solution that has worked in my situation.
Given you say there is an ncf, I am assuming this is the netware version of the gwia. Are there any clues in the gwia log or console log to why the imap service is failing?