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Quinn CushingFlag for United States of America

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IMAP Service Randomly Shuts down in GroupWise 6.5

Hello,

I am attempting to keep an ancient GroupWise server up and running until we port over to Google Apps early next year.

I have an issue where the IMAP service in the GWIA randomly shuts down, preventing any IMAP traffic to or from the server.

If I restart the GWIA, or, toggle the IMAP service in ConsoleOne, IMAP comes back. I've verified this by doing a telnet to the email server name on port 143.

I've noticed the gwia.cfg file in SYS:SYSTEM is different from the gwia.cfg in Domain\wpgate\gwia. The gwia.cfg in SYS:SYSTEM is titled "GroupWise 6 GWIA". The gwia.cfg in Domain\wpgate\gwia is titled "GroupWise 6.5 GWIA".

This must be the issue I'm thinking. We upgraded from GW 6 to GW 6.5 in 2005.

So, I thought the easy way to resolve this was to:

1. Shut down the GWIA.
2. Rename the gwia.cfg in SYS:SYSTEM
3. Copy the gwia.cfg from the domain\wpgate\gwia folder to sys:system.
4.  Restart the GWIA.

However, when I did these steps, the GWIA would not load. So, I reverted to the former gwia.cfg.

Perhaps its a path issue, not sure. I can send copies of the two gwia.cfg files and the gwia.ncf files if required.

Thanks.
Avatar of Dave Howe
Dave Howe
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Doubt the cfg file is the issue - there aren't many settings in there for the imap service (little more than just on or off) - although 6.5 is a pretty creaky version, unsupported by Novell since 2007.

Given you say there is an ncf, I am assuming this is the netware version of the gwia. Are there any clues in the gwia log or console log to why the imap service is failing?
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Quinn Cushing
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Since the server has worked flawlessly for the past 10 days, I am closing this question. Thank you.
This was the solution that I found as the author of the post. It's the only solution that has worked in my situation.