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CIsco VIC2 2BRI NT/TE unknown eeprom

ive currently got a vic2 2bri nt/te card installed into an EWIC 2911 router with (universalk9 15.2(4)m2  however its currently not being detected when i do a "sho diag" i receive the below output

unknown eeprom ver255

Have moved the card into another slot and am still receiving the same output, does anyone know whether this card is supported on EWICs or is the card simply just faulty?

Avatar of FlyingFin

Hi there rybanez82,

There are a couple things I'd like to check with you first:

1) Could you please post a full sh diag and the IOS version from sh ver?
2) Have you tried another card, or do you perhaps have another router you could try the same card in?

At first glance, this looks like a faulty module to me, but let's have a more detailed look first.

Avatar of rybanez82


Hi Fin,

The IOS version is c2900-universalk9-mz.SPA.152-4.M2.bin

WIC Slot 3
T1 (1 Port)  Multi- flex Trunk WAN daughter card
Unknown EEPROM  ver 255
EEPROM contents (hex):
0x20: FF  20  91 A2 4C 2C FF FF 22 82 82 F1 D3 FF FF
0x30: 62 03 72 C2 81 00 FF FF 40 40 FF FF 4A 42 FF FF

Have tried the card on a 2801 (installed on the VIC slot) and 2821 series router (installed on the HWIC) slot and receive  an unknown eeprom as well

I do believe the card is faulty but just wanted to confirm whether it could also be compatibility issue with EWIC slots on the 2911 router
Avatar of Istvan Kalmar
Hi, do have right license on 29xx to voice features?, did you tried on 2801 with voice compatible IOS?
Hi, yes it does

license is ipbasek9, securityk9, uck9

originally i thought it could have been that i wasnt' licensed for uck9 but it turns out that i am
Avatar of Karthikeyan Ganesan
Karthikeyan Ganesan
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