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sifenwick2005

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Black Berry -The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer.

I have just installed BES-502 on a server standard 2003 linked to an SBS2011 standard domain.

When I try to add a device to the BES I get the following error:
The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer.

Can anyone help please.
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Fix myself