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Audacity Making 16 bit mono sound better

I have some classical piano music I want to use as hold music.  I used Audacity to get it to be 16 bit mono .wav format and uploaded it to my provider.  It sounds kind of hissy and when the volumes come up a little distorted.  I wondered if anyone know of any methods within Audicity or other to improve the final product given the constraints of the format.
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Ok.  Thanks much.
Thank you.   : )