troubleshooting Question

Constantly bumped out of online login

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MLSMurphy asked on
Web Browsers
2 Comments1 Solution256 ViewsLast Modified:
Hello all.  My office is experiencing a problem in past 6 months or so where we are constantly being bumped out of our online access to a certain vendor.  It is incredibly annoying to find that every few minutes, while doing searches for inventory to order, etc., we are forced to reenter our login info.  We've spoken with the vendor's IT people & we're told that they've done nothing to change the security requirements - that our internet speed is more than sufficient & that the settings on our machines are fine.....yet this annoying problem has popped up.  Can anyone offer any suggestions to stop this.  Since the vendor says they've changed nothing, can a recent Windows update be interferring?  Although it happens on both the Win 7 & WinXP machines, I'd like to concentrate on the Win XP ones.  

OS:  Win XP, SP3
Browser: IE8 & IE9, medium security level.

Thanks in advance for the attention.
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