Avatar of sasllc
sasllc
Flag for United States of America asked on

Cannot connect to share on new Win8 PC

The customer has an antique Win2000 PC, set up as a workgroup computer (not a domain), with a D partition shared as \\server\d.  There is an XP PC in the office, and I think a Vista PC, both of which connect to the share just fine.  

But today they went out and bought a new Win8 PC, and I can't get it to connect to the share.  One way I've tried is using "Net Use S: \\server\d".  Like normal, it asks for the user name and password.  After I key them in, it pauses for a few seconds as though it really is trying to connect, but always fails with an error 86, saying I have a bad password.

I know the login and password are legit, because that's the one that other PCs are using.  But I finally found a place to add users on the Win2000 PC, under contol panel> computer management> system tools> local users and groups> users, so I add a new user and password but that didn't help.  I also added a user that matches the name of his new Win8 PC, along with his new password, but no luck with that either.

In addition to the net use command, I tried to connect by browsing in Windows Explorer, getting the same response about bad password.  Windows Explorer 'sees' the Win2000 PC, but just won't connect.  I can also ping the Win2000 PC just fine.  I noticed that the screen where I key in the username and password says something about "Domain: JoeSmith" on the screen, which seems a bit strange to me since there is no domain involved in any of this.

So could all this be a compatibility issue betweeen the new Win8 and the old Win2000?  Any idea how to solve the problem and get connected?  TIA
Windows 8Windows NetworkingWindows 2000

Avatar of undefined
Last Comment
sasllc

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
IanTh

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
sasllc

ASKER
Add the DWORD on the new Win8 computer?
sasllc

ASKER
That worked on the Win8 computer and solved the connection problem, thank you.
Your help has saved me hundreds of hours of internet surfing.
fblack61