asked on
A Sharp MX 5001 is setup to prompt users to enter a pass code before they can print or copy. The last audit of printing shows that "Other User" has been printing many documents.
The manual states that "Other user" is a machine account, and that when a user enters an invalid code, it prints under this account.
If the printer prints anonymously when a user enters an invalid code, this would not only defeat the purpose of having user codes, but it would make accounting for who made the prints more difficult.
Questions:
When a user enters an invalid code, does it print an actual document under Other user, or does it just record the transaction under Other user and not print (so 4000 pages per quarter were not actually printed)..
Is this cause for concern, and need to be resolved, or are the number of pages printed under "Other user" just record of jobs from user codes that were not entered correctly?
If it is printing document under the other user, do you know how to limit this?
The manual states that "Other user" is a machine account, and that when a user enters an invalid code, it prints under this account.
If the printer prints anonymously when a user enters an invalid code, this would not only defeat the purpose of having user codes, but it would make accounting for who made the prints more difficult.
Questions:
When a user enters an invalid code, does it print an actual document under Other user, or does it just record the transaction under Other user and not print (so 4000 pages per quarter were not actually printed)..
Is this cause for concern, and need to be resolved, or are the number of pages printed under "Other user" just record of jobs from user codes that were not entered correctly?
If it is printing document under the other user, do you know how to limit this?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 1 Comment.
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.