Solved

Sharp MX 5001 "Other User" account / job control

Posted on 2012-12-20
1
573 Views
Last Modified: 2012-12-28
A Sharp MX 5001 is setup to prompt users to enter a pass code before they can print or copy.  The last audit of printing shows that "Other User" has been printing many documents.  
The manual states that "Other user" is a machine account, and that when a user enters an invalid code, it prints under this account.

If the printer prints anonymously when a user enters an invalid code, this would not only defeat the purpose of having user codes, but it would make accounting for who made the prints more difficult.

Questions:
When a user enters an invalid code, does it print an actual document under Other user, or does it just record the transaction under Other user and not print (so 4000 pages per quarter were not actually printed)..
Is this cause for concern, and need to be resolved, or are the number of pages printed under "Other user" just record of jobs from user codes that were not entered correctly?
If it is printing document under the other user, do you know how to limit this?
0
Comment
Question by:AE_JB
1 Comment
 
LVL 21

Accepted Solution

by:
wyliecoyoteuk earned 500 total points
Comment Utility
The "other user" is just a Guest user for unauthenticated printing.
The default behaviour is to just print if an invalid or empty code is entered.
By default it allows only black and white printing.
You need to change the setting for invalid printing.
In the web interface, there is a setting under user management,  "disabling of printing by invalid user"
Page 7-46 of the manual.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Suggested Solutions

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now