troubleshooting Question

Free up concurrent licenses for Infoview

Avatar of rwottowa
rwottowa asked on
Crystal Reports
5 Comments1 Solution377 ViewsLast Modified:
We have 10 concurrent licenses for Crystal Report Server XI R2.  It often happens users don't log out and close their browser window so their license is still being used on the server.  I know there is this setting "When I close my browser window ... always ask before logging me off InfoView /  always log me off InfoView " but that doesn't work at all.

To clear up these licenses, we have to go into the Central Configuration Manager and restart the Central Management Server quite often.

Is there another way to clear up these concurrent licenses, time-out sessions or or restart the CMS automatically perhaps every 4 hours?
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