?
Solved

Office 2010 (Word) & Keyboard Shortcuts, for File Open

Posted on 2012-12-20
4
Medium Priority
?
401 Views
Last Modified: 2012-12-28
Strange issue where when files are attempted to be opened using the keyboard shortcut in Word using Ctrl + O it does not wok. Closing out of all Office applications (Word/Excel/PowerPoint) and re-opening Word then, restores functionality and it works again.
0
Comment
Question by:RTM2007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 50
ID: 38711376
Hello,

maybe one of the files you had loaded contains a macro that overrides the Ctrl-O shortcut with something else? If it works after closing and re-opening, it looks as if something interfered with the default settings.

cheers, teylyn
0
 
LVL 22

Accepted Solution

by:
Flyster earned 2000 total points
ID: 38711678
Open the Macro dialog box (Alt+f8). In the "Macros in" combo box, select Word commands.  
Under Macro name select ListCommands and then select run. Choose Current keyboard settings and OK. This will give you a list of all your current keyboard shortcuts. You can check to see if Ctrl+O is assigned or not. If it's not, go to Word Options - Customize. Next to Keyboard shortcuts select Customize. Under Categories select Office Menu. Under Command select FileOpen. Press Ctrl+O and it will be assigned back to this command.

Flyster
0
 
LVL 2

Author Comment

by:RTM2007
ID: 38713053
It's assigned however the strange thing is that the screen actually blinks like a new dialog box is opening but doesn't do anything. This is also the same with using File -> Open.
0
 
LVL 22

Expert Comment

by:Flyster
ID: 38714200
One more thing you can try is to locate your normal.dotm template and rename it, like NormalOld. Starting Word will create a new Normal template with default values.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
If you need to forecast numbers -- typically for finance -- the Windows and Mac versions of Excel 2016 have a basket of tools to get the job done.
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question