Office 2010 (Word) & Keyboard Shortcuts, for File Open

RTM2007
RTM2007 used Ask the Experts™
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Strange issue where when files are attempted to be opened using the keyboard shortcut in Word using Ctrl + O it does not wok. Closing out of all Office applications (Word/Excel/PowerPoint) and re-opening Word then, restores functionality and it works again.
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Ingeborg Hawighorst (Microsoft MVP / EE MVE)Microsoft MVP Excel
Most Valuable Expert 2011
Awarded 2010

Commented:
Hello,

maybe one of the files you had loaded contains a macro that overrides the Ctrl-O shortcut with something else? If it works after closing and re-opening, it looks as if something interfered with the default settings.

cheers, teylyn
Commented:
Open the Macro dialog box (Alt+f8). In the "Macros in" combo box, select Word commands.  
Under Macro name select ListCommands and then select run. Choose Current keyboard settings and OK. This will give you a list of all your current keyboard shortcuts. You can check to see if Ctrl+O is assigned or not. If it's not, go to Word Options - Customize. Next to Keyboard shortcuts select Customize. Under Categories select Office Menu. Under Command select FileOpen. Press Ctrl+O and it will be assigned back to this command.

Flyster
RTM2007

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Commented:
It's assigned however the strange thing is that the screen actually blinks like a new dialog box is opening but doesn't do anything. This is also the same with using File -> Open.
Flyster

Commented:
One more thing you can try is to locate your normal.dotm template and rename it, like NormalOld. Starting Word will create a new Normal template with default values.

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