Avatar of RTM2007
RTM2007
Flag for Afghanistan asked on

Office 2010 (Word) & Keyboard Shortcuts, for File Open

Strange issue where when files are attempted to be opened using the keyboard shortcut in Word using Ctrl + O it does not wok. Closing out of all Office applications (Word/Excel/PowerPoint) and re-opening Word then, restores functionality and it works again.
Microsoft WordMicrosoft Office

Avatar of undefined
Last Comment
Flyster

8/22/2022 - Mon
Ingeborg Hawighorst (Microsoft MVP / EE MVE)

Hello,

maybe one of the files you had loaded contains a macro that overrides the Ctrl-O shortcut with something else? If it works after closing and re-opening, it looks as if something interfered with the default settings.

cheers, teylyn
ASKER CERTIFIED SOLUTION
Flyster

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
RTM2007

ASKER
It's assigned however the strange thing is that the screen actually blinks like a new dialog box is opening but doesn't do anything. This is also the same with using File -> Open.
Flyster

One more thing you can try is to locate your normal.dotm template and rename it, like NormalOld. Starting Word will create a new Normal template with default values.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes